Job Description

tl;dr: We're hiring a hands-on, technical builder to help scale our product to hundreds more customers. You'll live at the intersection of product and data — diving deep into the technical nuances of source systems, building data models, and translating complex business logic for engineers, while also working 1:1 with customers to define requirements, run demos, and drive successful launches.

You'll interface daily between our engineers, customers, and the partner systems we integrate with. Since we're a tight-knit team, we need a strong generalist who loves operating in the weeds as much as they love talking to a CFO or a software startup's dev team.

No construction experience needed — we'll teach you everything.

Why join us?

• Early-stage, yet de-risked we are a rare combo of being early stage (high upside) but lower risk (5XX+ paying customers, $Xm+ recurring revenue, profitable & cash-flow positive for over 2 years, hockey-stick growth). You get the benefits of an early stage startup without the risk you’ll have at almost any other startup. You’ll have a ton of impact, work directly with our customers, and get to work on interesting technical challenges you won’t see at bigger companies. Although we’re early stage, we’ve eliminated key strategic risks you’ll face at other startups. Like an unproven product, lack of market validation, lack of revenue, over-reliance on VC funding, co-founder disputes. We’re all young and hungry. Our team is fully in-person, tenacious, and committed - most of us moved to SF from far away (Canada, SoCal, Texas, Virginia) specifically to build Agave from the ground up.
• Team is technical, diverse, young you'll work with a formidable team that's experienced and ambitious. Our cofoundershave worked together for 10 years, first at a startup that Amazon acquired, then at Amazon, and now at Agave. You'll learn a ton while having outsized ownership. You’ll have a front-row seat to the good and bad of building a company from the ground up.
• Huge opportunity without direct competition startups are incredibly hard, so you want to join one that has a unique advantage. You don’t want to spend years of your life on a company in a saturated market with tons of competition. We’re seizing an opportunity that’s massive (Construction is the world’s third-largest industry) but also overlooked by most people in startup land. Most who can solve this problem aren’t aware it exists or are too distracted by tech trends (blockchain, metaverse, LLMs, etc.) to notice. These talented folks get coaxed into building products that seem cool early on, but don’t solve durable problems or aren’t differentiated enough against their many competitors to be sustainable (e.g. lots of AI products), so they end-up not going anywhere or stagnating without a clear plan to grow profitably. As a result, we have a multi-year head start against potential competitors, increasing our odds of success significantly. We’re also backed by world-class investors (Accel, YC) and Construction insiders (Procore and Autodesk executives, founders of the largest construction tech companies like PlanGrid).

Responsibilities

• Investigate new source systems to integrate with (data models, business logic, APIs, etc.) and become our go-to subject matter expert on each. It’s part product, part data analysis, and part archeology.
• Research and define the structure for new data models we launch (schemas, interrelations with other models, how to standardize each across dozens of systems, etc.).
• Write detailed documentation (e.g. runbooks, FAQs) explaining source systems, data models, and API features for internal reference and for our customers to use self-service.
• Troubleshoot ad hoc issues with integrations and data models, helping our software engineers debug and resolve errors, and unblock our customers from launches and expansions.
• Build and own customer and partner relationships. Work end to end with both software startups and construction companies, from sales/demos to scoping requirements, from onboarding to roll-out.
• Translate customer needs to detailed product requirements our software engineers can code against.
• Assist sales team in customer demos, showing product functionality, refining customer requirements, and driving toward winning their business.
• No need to have prior experience with Construction or at B2B SaaS/dev tools companies

Requirements

• Hands-on you'll be a full-time builder, not a manager. You must love operating in the messy weeds of nuanced systems, understanding their complexity and simplifying it for our customers. You will focus on product execution and delivery, less on strategy and market research.
• Technical no need to code, but you must have at least 1 year experience working closely with APIs, databases, SQL, Postman, and similar tools. The more, the better.
• 3+ year experience in software at least 3 years of full-time experience working for a software company in a data analyst, product, or other technical role. We’re open to exceptional new grads with substantive internships. We want someone hungry and has lots of room to grow, who's ready to roll-up their sleeves and operate in the trenches.
• High ownership + conscientiousness able to manage many threads at once without sacrificing quality.
• Meticulous attention to detail structured thinker who nerds-out on nuances, accounts for edge cases, and tests your work thoroughly before calling it done.
• Clear + concise communication oral and written, must love writing crisp docs for internal + external reference.
• Uncanny ability to deliver results get the job done consistently, doing any task needed to deliver on time.
• Comfortable with customers able to work with a wide range of customers, spanning software engineers at startups to CFOs at specialty contractors. Can onboard new customers, run demo meetings, negotiate timelines, and communicate clearly over Slack, Zoom, and email.
• In-person pumped to work in-person in SF 5 days per week.
• Nice to have
  • Experience interfacing with customers (e.g. running user interviews, demoing SaaS products).
  • Experience building technical products (e.g. APIs, developer tools) alongside software engineers and shipping products on tight timelines.
  • Knowledge of basic accounting, since many of our use-cases relate to automating financial workflows.

What’s the difference between our Technical Product Manager (TPM) and Product Analyst (PA) roles?

Product Analyst (PA)

• Deep technical research on source systems, APIs, and data models
• Writing internal and external documentation (runbooks, integration guides)
• Debugging integration issues and unblocking customer launches
• Translating customer requirements into engineering specs

Product Manager (PM)

• Setting product strategy and roadmap priorities
• Leading cross-functional planning across engineering and go-to-market
• Owning the overall product development lifecycle
• Working with customers and prospects upstream to shape new product areas
• Synthesizing market, customer, and partner signals into product direction
• Driving alignment between the business and what gets built
• Mentoring and coordinating across the broader product team

Benefits

• Healthcare we cover 90% of your healthcare costs with several plan options.
• 401k we match 100% of your contributions, up to 4% of annual salary.
• Performance Bonuses we offer annual performance bonuses when we hit company growth goals, which are a % of your base salary. These are large, meaningful rewards that scale with the amount we grow in a particular year.
• Relocation sizable relocation bonus for folks currently located outside of the Bay Area, and a bonus for anyone (even within the Bay Area) who moves within a 15-minute walk of our office.
• Gym on-site gym with Peloton, squat rack, Tempo, Yoga setup, and more.
• Visa we sponsor Visas (H1B, TN, etc.) for candidates who are a good fit!
• Commuter benefits: employees can make pre-tax contributions toward commuting costs, and we’ll cover the full cost of a Muni pass for those using public transit.

In-Person

• We've built Agave in-person since day 1, and will maintain an in-person culture in San Francisco going forward. We form tighter bonds, build a stronger culture, and move faster since we're all working from one location.
• Our office is at 101 New Montgomery Street, San Francisco, right near Salesforce Park, coffee shops & restaurants, and a bustling downtown. We believe building in-person is a huge strategic advantage, and we hope you’ll join us.

Interview Process

At each stage, we decide and update you within 24hrs:

1. Intro (15min.) [Virtual]: informal chat for you to learn more about the role. We'll ask for details on your past projects and what you're looking for next. We want to know that you meet our basic requirements and can speak about your work clearly. You’re welcome to ask lots of questions about whether working at Agave makes sense for you.
2. Writing Exercise (30min.) we provide a short prompt that you reply to in a Google Doc. Our goal is to quickly decide whether you can write clearly, with minimum time investment required from you.
3. Experience (30min.) [Virtual]: we'll dive into the details of your recent work experience, asking questions to learn about what you've done. Our goal is to ensure you've worked on sufficiently complex projects to confirm you'll be successful if you join us full-time. We'll also reserve 10min to answer any questions you have about Agave.
4. Case Study (60min.) [Virtual]: we'll provide a product-related case study that you'll prepare asynchronously. You'll submit your response and we'll review it with you on a 60min call.
5. On-site (60min. x 5, all 1:1 interviews) [In-Person in SF, we pay for the trip]: you'll interview with each co-founder and our lead product manager This will be a deeper dive into your experience, technical fluency, and overall fit. Each interview is 1hr, 45min for our questions and 15min for yours.