Job Description

Classification: Contract
Contract Length: End of 2026

HCA Healthcare’s Enterprise Business Applications (EBA) IT organization is seeking an experienced Technical Product Manager to lead the development and enhancement of our ERP and EPM platform capabilities. The candidate will collaborate closely with ERP/EPM delivery and implementation teams to define, build, and launch features that empower our internal users. The candidate will collaborate with business partners, vendors and other stakeholders to understand product priority and vision for improving ERP/EPM capabilities. Building strong relationships with teams, peers, leadership, business partners, stakeholders and vendors is a key component for success in this position. The Technical Product Manager will ensure that business needs are captured, technology roadmaps are developed and align to business strategy, and products are delivered as planned.

He/she will define product strategy, set problem priorities and provide direction and priority to delivery teams and will be responsible for sizing overall opportunity, impacts and full potential for new product features. Also responsible for capturing high-level business objectives across various business units, crafting a product vision and solution approach while partnered with ERP/EPM peers and leadership, Enterprise Architecture, Information Protection, Enterprise Data and various Centers of Excellence across the HCA Enterprise. The candidate should demonstrate an understanding of complex ideas, and be capable of evangelizing the strategy, and priorities to the team and stakeholders. This role should practice attentive listening and display executive presence as they will be frequently meeting with senior-level business management and presenting to large groups including Product advisory committees. The Technical Product Manager should perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness.


Responsibilities

• Drive the product vision for ERP/EPM capabilities and execute on delivery and alignment with engineers
• Define functional requirements for capabilities to enhance user experiences for platform engineers and full-stack engineers with an ERP/EPM focus
• Translate complex problems into easily understandable requirements and propose effective solutions
• Work with engineering teams to clarify, triage, and prioritize bugs
• Collaborate with product, technology, and business teams across HCA to set and evangelize product vision, strategy, metrics and roadmaps while influencing measured successful product and feature rollouts
• Define new capability needs and drive alignment across multiple business and technical stakeholder teams
• Influence conceptualization and development to produce high-quality products that provide measurable business value
• Establish priority for features and capabilities to ensure project timelines are met while navigating priority tradeoffs to support changing business needs
• In collaboration with ITG and Business leadership, building roadmaps to drive real value for products with milestones for success inclusive of discovery, and measurement
• Lead product delivery teams and work with matrix partners to drive execution of projects across the product lifecycle
• Seek input and expertise from stakeholders across lines of business
• Coordinate across business units to create cohesive ITG vision and requirements
• Translate business needs into documented, prioritized scope/plans and funding requests
• Monitor product ITG requests and manage performance against ITG development goals
• Assess product and project effectiveness post implementation; leading troubleshooting efforts when needed
• Deliver status reports, identifying and escalating risks and issues when appropriate
• Monitor and act on product performance data (e.g., employee actions, delivery, financial, and operational) to identify new enhancement opportunities
• Build metrics to help prioritize and drive execution towards the product vision and strategy
• Work with finance, product colleagues and operations to ensure financial viability, operational excellence and continuous improvement
• Support proactive issue resolution and productive problem solving when concerns arise around product design and business processes
• Continually improve products using measured KPIs and OKRs
• Support Change Management and the improvements in Change Control processes while ensuring minimal/no impact to product performance metrics
• Recommend and lead change for incorporating process improvements into overall product management
• Work with UX to develop prototypes, mockups, and/or wireframes for new products and product functionality to cast product vision into the organization
• Review technical design with other Delivery Leads, Technical Product Managers and peers
• Ability to understand technical challenges and make educated trade-offs with your team; know business and technical workflows, needs, value drivers, and decision-making process, to deliver product intent and goals

• 5+ years of relevant work experience in a Technical Product Management role or Product Manager with a software engineering background
• Candidate must have a minimum of a bachelor’s degree in information technology, Computer Science, Business, Finance or related field. Master’s degree preferred.
• Experience with work force management and Kronos highly preferred
• Proven expertise in launching ERP platform capabilities that achieve Enterprise scalable outcomes
• Experience managing technical software products from kick-off to ship
• Experience with Lawson, Infor Cloud Suite, Oracle Fusion, Workday or other best-in-class ERP platforms