Job Description

Aeroflow Health - Technical Product Delivery Manager (Remote)

Aeroflow Health is a national leader in home medical equipment and clinical services. Through innovative technology, operational excellence, and compassionate care, we help patients access the products and services they need to live healthier lives.

We're seeking a Technical Product Delivery Manager to partner with Product, Engineering, UX, Quality, Compliance, and Business stakeholders to ensure product initiatives are delivered with clarity, accountability, and predictable execution.

This is not a traditional Product Manager role. Product strategy, roadmap prioritization, and feature ownership remain with our Digital Product Managers. Instead, this role owns delivery execution—bringing structure to ambiguity, ensuring work is ready before development begins, removing obstacles, coordinating cross-functional teams, and driving initiatives across the finish line.

The ideal candidate is highly organized, proactive, comfortable holding teams accountable, and thrives in fast-moving environments where priorities evolve.

This is a hybrid position based in Asheville, NC.

The Opportunity

Within Aeroflow, the Technology Product Management team partners closely with Digital Product Managers, Engineering, Quality, Compliance, and Business Units to enable scalable, predictable, and high-quality product delivery across the organization.

The Technical Product Delivery Manager plays a critical role in ensuring that product initiatives are well-structured, development-ready, measurable, and aligned with Business Unit goals. The team helps translate business priorities into executable delivery plans while maintaining operational visibility, delivery quality, and cross-functional coordination.

As a Technical Product Delivery Manager, you will serve as the primary delivery owner and business-facing point of contact for digital product initiatives. This role is responsible for how features get built, ensuring that product work is properly prioritized, clearly defined, coordinated across teams, and delivered predictably.

This role does not determine feature prioritization or product strategy. Product priorities and business outcomes are owned by the Digital Product Manager aligned to each Business Unit. This role is responsible for ensuring that delivery execution is structured, transparent, development-ready, and aligned to those priorities.

Your Primary Responsibilities

Own Delivery Execution

• Serve as the primary delivery owner for digital product initiatives from planning through release.
• Partner closely with Digital Product Managers to translate business priorities into executable delivery plans.
• Coordinate work across Engineering, UX, QA, Compliance, and Business stakeholders.
• Drive accountability across teams by proactively following up on commitments, removing blockers, and maintaining delivery momentum.
• Identify risks, dependencies, and tradeoffs early while communicating them clearly to stakeholders.
• Ensure delivery timelines remain realistic, transparent, and aligned with business expectations.
• Escalate issues appropriately while maintaining forward progress.

Own Delivery Readiness

Serve as the operational gatekeeper for work entering Engineering.

Ensure initiatives are truly ready before development begins by confirming:

• Business requirements are complete.
• UX prototypes have been reviewed, validated, and approved.
• Acceptance criteria are clearly defined.
• Dependencies have been identified.
• Compliance considerations have been addressed.
• Engineering has sufficient information to execute effectively.

Partner Across Product & Engineering:

• Build strong partnerships with Engineering Managers, Product Managers, UX Designers, QA, and Business leaders.
• Balance the needs of business stakeholders with engineering realities.
• Help create alignment when priorities compete.
• Facilitate productive conversations that move initiatives forward.
• Influence outcomes without relying solely on formal authority.

Improve Delivery Operations:

• Own the quality and organization of Jira initiatives, epics, stories, and related delivery artifacts.
• Maintain healthy backlogs and delivery workflows.
• Coordinate sprint planning, backlog refinement, and release readiness using Agile practices pragmatically—not ceremonially.
• Continuously improve delivery processes, team coordination, and operational visibility.
• Track delivery metrics such as predictability, throughput, cycle time, and quality.

Drive Design Before We Build

Partner with UX, Business, and Engineering to improve development readiness by ensuring:

• UX prototypes are validated by business stakeholders before Engineering begins work.
• Technical architecture is documented alongside Engineering to improve delivery planning and system visibility.
• Delivery gaps are identified early rather than discovered during development.

• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies

Compliance:

• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

Skills for Success

Successful candidates will demonstrate:

• Exceptional organization and execution skills.
• Ability to bring structure to ambiguous situations.
• Strong communication across technical and non-technical audiences.
• Confidence holding teams accountable while maintaining positive working relationships.
• Strong stakeholder management and cross-functional leadership.
• Ability to influence without direct authority.
• Excellent judgment and prioritization skills.
• Comfort operating in fast-paced, high-growth environments.
• Passion for improving delivery quality, operational excellence, and team effectiveness.

Required Qualifications

• 5+ years of experience in Technical Product Management, Technical Program Management, Delivery Management, Project Management, or a similar role supporting software development.
• Experience partnering closely with Engineering, Product, UX, QA, and Business teams.
• Strong understanding of the software development lifecycle.
• Experience coordinating complex software, SaaS, ecommerce, or digital product initiatives.
• Experience managing dependencies, delivery risks, timelines, and cross-functional execution.
• Experience using Jira or similar Agile delivery platforms.
• Ability to apply Agile principles pragmatically to improve execution—not simply facilitate ceremonies.
• Strong written and verbal communication skills.
• Proven ability to organize complex work while driving accountability across multiple stakeholders.

You might also have

• Experience within healthcare or other regulated industries.
• Experience working in startup, agency, ecommerce, or other high-growth technology environments.
• Familiarity with UX workflows and Design Before We Build practices.
• Experience improving delivery processes, Jira governance, or operational workflows.
• Experience supporting multiple Engineering teams simultaneously.
• Experience presenting delivery metrics and executive-level status updates.

What we look for

We are looking for highly motivated and talented individuals who:

• Creates clarity when priorities compete.
• Pushes projects forward rather than waiting for direction.
• Builds trusted partnerships across Business and Engineering.
• Holds teams accountable with professionalism and respect.
• Solves problems before they become blockers.
• Values execution as much as strategy.
• Uses process as a tool—not as the objective.
• Leaves delivery systems better than they found them.

Candidates can expect:

• High visibility across Product, Engineering, and Business teams
• Opportunities to influence delivery operations and process improvements
• A collaborative, fast-moving environment focused on continuous improvement
• Exposure to strategic product initiatives across multiple Business Units
• Opportunities to help shape Aeroflow’s evolving product delivery operating model

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We value transparency and candidate safety throughout the hiring process. Aeroflow recruiters may reach out through platforms such as LinkedIn or Indeed; however, all interviews and/or offer coordination and sensitive information requests will occur only through our official communication channels. You will never be asked to provide personal data outside our secure application portal, and all interview or offer details will come from an @aeroflowinc.com email address. We do not conduct interviews via text message or instant-messaging apps. If you have concerns, please contact our Talent Acquisition team for verification