Job Description

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin

The Technical Product Delivery Lead role drives predictable, quality delivery while maintaining a focus on continuous team improvements. Engages in platform/product roadmap development and collaborates with stakeholders to assess information technology needs, define requirements, and develop solutions. Coaches the team on agile practices and ceremonies, facilitates activities, and leverages data to identify opportunities for team, process, or technology improvements.

Responsibilities

• Integrates rapid delivery (Agile or other) principles into team practices and work products, including coaching the team on reporting, backlog development, refinement, and prioritization, and facilitating team ceremonies.
• Ensures team incorporates best practices and enterprise guidance around architecture, information security, agile delivery, quality engineering, governance, service management, and user adoption.
• Drives creation of consistent, value-driven user stories and implementation of high-quality solutions while focusing on customer centricity.
• Leverages delivery analysis and tools to evaluate, optimize, and continuously improve team output and delivery of business and technology outcomes.
• Identifies risks and dependencies proactively, removes impediments, and spearheads team problem-solving to achieve resolution and/or escalate concerns as needed.
• Manages the team's financial budget, software licensing for applicable tools, and third-party relationships.
• Develops statements of work for third-party vendors or contractors that adhere to procurement standards and specifically includes operational requirements and outcome-based deliverables.
• Works with other delivery leads through a community of interest to increase the effectiveness of agile delivery within the organization.

Qualifications

• Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Business Administration, Project Management, or a related field.
• Minimum 3 years of experience leading Agile teams, technology delivery initiatives, or project/product delivery in a business or IT environment.
• Demonstrated experience applying Agile methodologies, including backlog management, sprint planning, prioritization, reporting, and facilitation of Agile ceremonies.
• Proven ability to collaborate with stakeholders to define business and technical requirements, develop solutions, and support platform or product roadmap execution.
• Experience identifying and managing project risks, dependencies, impediments, and issue resolution to ensure successful delivery outcomes.
• Knowledge of software delivery best practices, including architecture, information security, quality engineering, governance, service management, and user adoption principles.
• Experience leveraging metrics, reporting tools, and delivery analytics to drive continuous process improvement and team performance optimization.
• Strong communication, facilitation, coaching, financial management, and vendor management skills, with the ability to work effectively across cross-functional teams and third-party partners.

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.