Job Description

Are you passionate about building the foundation for innovative banking solutions? As part of our Developer Experience Engineering team, you’ll help drive impactful change and accelerate global product launches. You’ll collaborate with talented colleagues, influence product strategy, and see your work make a real difference. This is your opportunity to grow your career while shaping the tools that empower our teams and customers.

As a Technical Product Associate in the Developer Experience Engineering team within the Platform organization, you will deliver platform-as-a-product tooling that supports the bank’s operations. You will prioritize features based on business value and customer needs, working closely with both technical and non-technical stakeholders. You will define and execute product roadmaps, ensuring alignment with business goals and user needs. Your hands-on approach will help drive key activities such as quarterly planning and OKRs, making a direct impact on the developer experience.

Job Responsibilities:

• Deliver platform-as-a-product tooling to support business operations
• Prioritize features based on business value and customer needs
• Define and execute product roadmaps in partnership with engineering and cross-functional teams
• Gather requirements from diverse stakeholders and address platform pain points
• Lead the identification, prioritization, and launch of new features
• Drive strategic activities such as quarterly planning, OKR updates, and technical backlog creation
• Balance strategic feature development with ad-hoc business demands and live platform support
• Manage and influence stakeholders across technical and non-technical teams
• Ensure alignment of platform initiatives with business objectives
• Support continuous improvement of the developer experience
• Maintain a hands-on, detail-oriented, and outcome-focused approach

Required Qualifications, Capabilities, and Skills:

• Knowledge of the Software Development Lifecycle
• Ability to gather requirements and prioritize features to deliver business value
• Experience driving strategic activities such as planning, OKR updates, and backlog creation
• Skill in balancing strategic development with ad-hoc business needs and live platform support
• Strong stakeholder management and influencing skills across technical and non-technical teams
• Passion for continuous learning

Preferred Qualifications, Capabilities, and Skills:

• Experience in technical product management, software engineering, or a technical role
• Familiarity with cloud-native infrastructure platforms (such as AWS)
• Experience with observability platforms and tools
• Exposure to platform engineering, including IaaS, SaaS, or PaaS

#ICB

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.