We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
The Technical Preparation Engineer is responsible for assisting with diagnostic and product support activities related to heavy-duty vehicle systems and repair operations. This role supports dealers, fleet customers, and aftermarket teams by helping resolve technical concerns, ensuring compliance with warranty procedures, and maintaining accurate case documentation. The ideal candidate will possess strong troubleshooting abilities, excellent communication skills, and experience with heavy truck diagnostics and electronics.
Key Responsibilities
Core Competencies
Communication - Demonstrates strong verbal and written communication skills, actively listens, conveys information clearly, and seeks constructive feedback professionally.
Team Collaboration - Works effectively across departments, promotes cooperation, and contributes to achieving shared objectives and operational goals.
Attention to Detail - Ensures accuracy and completeness of information, documentation, and technical data before distribution or escalation.
Problem Solving & Decision Making - Applies logical and methodical approaches to troubleshooting issues and making sound decisions in challenging situations.
Analytical Thinking - Interprets technical information, identifies trends or patterns, and develops practical recommendations for corrective action.
Reliability & Accountability - Consistently delivers quality work on schedule while maintaining a high level of professionalism and follow-through.
Adaptability - Responds effectively to changing priorities, new assignments, and evolving business needs.
Continuous Improvement Mindset - Supports ongoing efforts to enhance operational processes, service quality, and overall performance.
Qualifications & Experience
Salary Range: $80,000-$85,000
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
We’re ALTEN Technology, an engineering services company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medtech and life sciences, unmanned systems and robotics, automotive OEM and tier 1 supplier, commercial vehicles, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to executing work packages at our delivery centers.
