At Vic.ai, we're transforming finance through AI. Our autonomous accounting platform helps organizations automate accounts payable, eliminate manual work, and give finance teams the insights they need to make better decisions. We believe AI should empower people—not replace them—and we're building a team that shares our passion for innovation, curiosity, and customer success.
As a fast-growing AI company, we move quickly, embrace change, and continuously look for better ways to solve complex problems. If you're energized by technology, enjoy working directly with customers, and love turning data into actionable insights, we'd love to meet you.
We're looking for a Technical Outcomes Manager to become a trusted advisor to our customers throughout their journey with Vic.ai. In this role, you'll combine analytical thinking, technical aptitude, and consultative problem-solving to help customers maximize the value of our platform.
You'll analyze customer data, identify opportunities for optimization, guide operational improvements, manage platform configurations, and support technical changes such as integrations and AIPass configuration. You'll work cross-functionally with Product, Engineering, Customer Success, and Implementations to ensure customers achieve meaningful business outcomes.
This role is ideal for someone who enjoys solving complex problems, learning new technologies, and partnering closely with customers to drive measurable impact.
If you're excited about combining technology, analytics, AI, and customer consulting to help organizations work smarter, we'd love to hear from you.
Vic.ai is pioneering the use of autonomy and intelligence to digitally transform accounting and finance processes to improve productivity, decision-making, and ROI. Vic.ai addresses the most manual and inefficient task in accounting – invoice processing – to improve its speed and scalability, and ultimately enable customers to reinvent their accounts payable operations and improve financial management.
Accounting tasks have always been managed using legacy systems that are based on predefined, fragile rules and templates. It’s mundane, inefficient, and error-prone work. Vic.ai throws the need for rules and templates out the window.
Accounting tasks work autonomously with the Vic.ai platform to minimize the human input and interpretation that legacy, rules-based systems require. Vic.ai’s accounts payable solution uses advanced AI, which gets smarter the more invoices it ingests, and autonomous workflows to automatically process error-free invoices, allowing the team to focus on more important matters than manual data entry.
Vic.ai works with finance professionals to give them the tools they need to make everyday operations simpler and more intelligent. From processing invoices to data predictions, the Vic.ai intelligent and autonomous solution gives companies the bandwidth needed to complete higher value tasks often pushed aside in the day-to-day.
By processing more than half a billion invoices with up to 99% accuracy, Vic.ai has helped 10,000+ customers achieve nearly $188 million in cost savings and 6 million hours in time savings.
Vic.ai is backed by the best VC’s in the world, including Iconic Growth, GGV Capital, Cowboy Ventures and Costanoa Ventures. Vic.ai is jointly headquartered in New York City and Oslo, Norway. For more information, please visit http://www.vic.ai/.
