New Brunswick, Canada | Full-Time, Permanent
Salary Range: $150,000 – $200,000 per annum
Our client is a well-established North American manufacturer of specialty paper products, producing approximately 400,000 tons annually for the publishing, label, technical, and packaging sectors. With multiple operations across the United States and Canada, including integrated pulp and paper facilities, the organization is recognized for its commitment to quality, innovation, and customized product development. Backed by strong private ownership and a solid financial foundation, the company continues to invest in operational excellence, sustainability, and long-term growth.
The Technical Operations Manager is a key leadership role responsible for overseeing technical and operational functions, including safety, environmental compliance, and process engineering. This position ensures operational excellence through effective process monitoring, technical support, troubleshooting, and continuous improvement initiatives. The Technical Operations Manager works closely with mill leadership, operations teams, and maintenance to drive performance, reliability, and regulatory compliance.
Assist in the management of the Pulp Mill through daily review with production, maintenance, and front-line management, as well as spending time on the floor leading and guiding direct reports
Actively participate in weekly business reviews, capital/project reviews, safety meetings, staff meetings, and budget reviews
Manage select salaried employees through goal setting, performance management, onboarding, training, and recruitment efforts
Actively support and promote safe work practices throughout the mill by being present at safety activities and personally encouraging safe behaviours; lead hazard analyses, incident investigations, and corrective action implementation
Ensure processes and systems are in place for positive labour relations, community relations, training and development, and health, safety, and environmental compliance
Be responsible for overall mill operations during certain weekends on a rotation basis
Ensure processes and systems are in place to take full advantage of effective inventory control
Ensure proper processes and systems are available to provide for sufficient quality and quantity of roundwood, chips, and bark for the operations at a competitive price
Advise and/or recommend on issues pertaining to production, organizational issues, process changes, and process improvements (identifying opportunities, designing improvements, coordinating implementation)
Act as company liaison between the organization and government agencies, environmental outreach, and other external partners
Lead hazard mapping exercises with cross-functional teams to improve the overall reliability of the operations
Assist with annual outage planning and execution
Backfill for Mill Manager during vacancies
Bachelor’s degree in Engineering (Chemical, Mechanical, or related discipline required)
Minimum of 10 years of experience in a pulp and paper mill or similar heavy industrial environment (preferred) with roles of increasing responsibility
Demonstrated experience in process engineering, operations support, or technical services
Strong troubleshooting and analytical skills with proven ability to solve complex technical problems
Excellent organizational, planning, and time-management skills
Strong communication and leadership abilities with the capability to work cross-functionally
Knowledge of environmental regulations and safety standards within manufacturing or industrial sectors
The annual salary range for this position is $150,000 to $200,000. Actual compensation will be determined based on experience, qualifications, and other relevant factors.
emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background, and our hiring process is based solely on skills, experience, and qualifications relevant to the role.
This posting is for an existing vacancy that is currently available to be filled.
At emergiTEL, we are redefining what it means to connect exceptional talent with visionary organizations. Since our inception in 2006, we have built our reputation as a purpose-driven leader in recruitment and HR solutions. Our unique three-dimensional screening process goes beyond technical qualifications, delving into the critical aspects of soft skills and cultural alignment to deliver talent that truly transforms organizations.
emergiTEL is a National Tier-1 staffing supplier to top North American brands in IT, Telecom, Retail, Banking, Insurance and Consulting verticals . We are a recognized-leader for providing the best placements, retention, and re-hire ratios.
emergiTEL is more than a recruitment firm—we are your strategic partner for workforce transformation. Our global footprint enables us to operate seamlessly across major markets while maintaining a boutique approach to service. We are known for anticipating client needs, challenging conventional thinking, and delivering innovative solutions that create lasting value.
We proudly serve a diverse range of organizations, from ambitious start-ups to global enterprises, spanning private, public, and not-for-profit sectors. Our clients return to us not just for the results we deliver but for the trust we build through every engagement.
The foundation of emergiTEL’s success lies in our people and principles. We cultivate a dynamic and inclusive culture that champions creativity, adaptability, and authenticity. By empowering our team to think differently and act boldly, we consistently achieve extraordinary results for our clients.
Our values are rooted in integrity, excellence, and collaboration. From leveraging cutting-edge technology to fostering genuine partnerships with clients and candidates, we ensure that every interaction is marked by trust and mutual respect.
By understanding the intricate balance of skill, character, and culture, we help organizations uncover the right talent at the right time.
