Job Description

Mission

As the Technical Operations Leader, your mission is to drive the highest possible level of system performance by ensuring the highest level of technical competence at the sites, communicating proactive solutions to common problems and working to support each site develop a proactive approach to maintenance and operation.

Challenges we trust you with

• Provide technical report to regional technical manager and support STL and SM for technical questions/operation
• Provide support for technical training of the operations engineers and continuing technical development for all of the site technical leaders
• Responsible for leading the introduction of new technology (systems, hardware) throughout the region
• Ownership of the problem solving methodology and skill development for the region
• Analyzing reports to identify technical anomalies
• Responsible for developing and providing the inventory and parts management initiatives for the region
• Providing technical support to the site management team:
• Identify key actionable issues to reduce volume of incidents
• Assist site management team with identifying actions to take
• Provide training when necessary to maintain or develop technical proficiency
• Conduct periodic audits of the sites (requested by site management team)
• Provide development and leadership of the succession planning for Site Technical Leaders
• Selection of appropriate sites and monitoring progress in rollout of R&D (Research and Development) initiatives
• Represent the region to help determine/evaluate/prioritize service pack contents
• Overseeing the regional training for and rollout of CMMS and SMI and other tools as developed
• Represent IBA in technical direction setting discussions with clients
• Leading actions which contribute to the continuous improvement initiatives; overall improving efficiency & productivity, particularly through lessons learnt
• Be the "Scout" within the non conformity process

What we value

You have:

• An experience as Site Technical Leader or experienced engineer in multiple domains
• Recognized technical leadership and are able to coordinate technical discussion
• A passion for growing and developing technical talent
• Deep technical expertise of the PT equipment or a specific subsystem and a willingness to continually broaden your technical knowledge
• Strong organization and problem solving skills
• Being autonomous and have a strong team spirit
• The ability to establish technical guidance and drive its adoption across the region
• Willingness to exercise leadership in a technical arena
• Very good oral and written communication skills in English
• Understanding of different cultures

And you also are:

Cherry on the cake

Life at IBA

At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you’re ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team. Let’s shape the future of technology together!

Apply today and be part of a mission that matters!