Job Description

Dayforce, a global leader in Human Capital Management (HCM) with headquarters in Toronto, Ontario, and Minneapolis, Minnesota, operates across North America, EMEA, and APJ regions. Our Cloud HCM platform, recognized for its unified database and continuous calculation engine, enhances efficiency, productivity, and compliance for global workforces. We are committed to "Making Work Life Better™" for employees, customers, and partners worldwide.

As an Intern at Dayforce, you’ll gain real-world experience with meaningful responsibilities, access to development programs, and the chance to collaborate globally, bringing new ideas and optimizing processes across multiple business units.

Job Title: Technical Operations Intern

Location: Virtual

Duration: Fall 2026 – 4 or 8 Months (September 2026 – December 2026) OR (September 2026 – April 2027)

Availability: *Full-time availability of 37.5 – 40 hours weekly is required to be eligible for this opportunity.

Benefits for Students:
• Experience working for one of the fastest growing Human Capital Management technology companies in the world Access to Dayforce’s development programs and resources
• Ability to work with as well as create relationships with members across the globe
• Autonomy to bring forth new ideas and optimize existing structures within the organization
• Meaningful responsibilities, enabling you to obtain ‘real-world’ experience
• Dynamic hands-on exposure to multiple business-units and stakeholders across Dayforce

About the opportunity:
The Technical Operations Intern will play a vital role in supporting our Technical Account Management team. This position offers hands-on experience in project management, data analysis, content management, and process improvement initiatives, contributing directly to the efficiency and effectiveness of our Technical Account Management operations.

What you’ll get to do:

Project Management & Reporting:

• Assist the organization and in the execution of monthly and quarterly Performance Reviews, ensuring timely and accurate delivery.
• Support the planning and execution of projects to enhance operational efficiency and data quality.
• Contribute to the development and maintenance of governance documentation, ensuring adherence to established processes.
• Provide required support for steady-state activities, such as the maintenance of the TAM Scorecard, to ensure operational continuity.

Content Collaboration & Management:
• Collaborate with leaders to help develop, refresh, and publish engaging content for the TAM Tile on the Global CS Page in Confluence, ensuring accurate and up-to-date information for stakeholders.
Enablement & Training Support:
• Assist in the development and development of enablement sessions to facilitate knowledge sharing and skill development within the team.

Skills and experience we value:
• Knowledge of Microsoft Office applications: Outlook, Word, Excel, Teams
• Strong knowledge of ChatGPT including how to create and deliver custom GPTs.
• Working towards bachelor’s degree. Preferably in Business or engineering, or a related field
• Strong organization and planning skills
• Critical thinker with strong problem-solving and research proficiencies
• Excellent communication skills and confident presence
• Flexible and adaptable to changing priorities with the skills to work in a fast-paced environment
• Excellent interpersonal skills to ensure successful interactions and strong working relationships across tax teams

What would really make you stand out:
• Knowledge of Customer Relationship Management platform: Salesforce
• Knowledge of Reporting Tools: Power Bi, Smartsheet, etc.

We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Dayforce.com or follow us on LinkedIn to learn more about how we are impacting the world of work for our customers, employees and you!
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
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