Technical Operations Engineer
Permanent
Hybrid ( London Stansted )
At MAG, we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers each year across Manchester, London Stansted and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.
Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities through decarbonisation, education, skills development and volunteering initiatives.
At MAG, we recognise that creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues.
You’ll also have access to some great benefits including:
If you’re looking to join a dynamic and evolving sector, this could be the opportunity for you.
We’re looking for a Technical Operations Engineer to join our Infrastructure and Technical Operations team at London Stansted Airport during an exciting period of transformation across our technology landscape.
This role is focused on supporting MAG’s Server Infrastructure estate and providing expert 3rd line support to ensure a consistently high-quality service to our customers and colleagues. You’ll operate in a fast-paced, 24/7/365 environment and work as part of a service-focused team supporting business-critical infrastructure across the airport operation.
You’ll play a key role in maintaining operational stability, resolving complex incidents, driving continuous improvement and supporting the delivery of resilient and secure infrastructure services.
Key responsibilities include:
We’re looking for someone with extensive experience in a Technical Operations, Infrastructure or similar IT support environment, with a proactive mindset and a passion for delivering reliable technology services.
You’ll bring strong troubleshooting capability, the ability to perform under pressure and a willingness to continuously learn and adapt to emerging technologies.
Experience and knowledge required:
Desirable experience:
We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.
Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.
We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.
At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Please note: Due to the required security checks for this role, we are only able to accept applications from candidates who currently live in the UK and have done so continuously for the last 3 years.
Equal Opportunities & Reasonable Adjustments
We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.
Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.
We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.
At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Manchester Airports Group (MAG) is the UK’s largest airports group. Collectively, MAG owns and operates three UK airports – Manchester, London Stansted, and East Midlands – alongside digital travel services business, CAVU.
Last year 54m passengers flew through our airports, and we contributed more than £8bn to the UK economy. MAG directly employs 7,000 people and supports more than 40,000 jobs across the supply chain.
We understand airports and air travel better than anyone. Our impact spans the length of the UK, with around 70% of the population living within a two-hour journey of a MAG airport. By working with a wide range of airlines to forge long-term partnerships that maximise the choice and value available to passengers, we have grown a large route network that connects people and businesses to the globe.
Looking ahead, we are ambitious and focused on making the future of travel better. We are investing in our airports to launch new routes, and give our passengers the best experience. In CAVU, we are using MAG’s decades of aviation experience and industry-leading consumer insights to revolutionise airport travel. And, running through everything we do, we are working confidently towards a sustainable future and achieving net zero for aviation by 2050.
