The Mission: As a Technical OEM Manager, you are the technical heartbeat of our strategic partnerships. You bridge the gap between high-level relationship management and practical technical execution. You don't just manage integrations, but you own them. Your goal is to build a resilient network of experts at our partners, establish scalable support processes, and ensure that every integration meets the high stability standards of the XENON platform.
Strategic Network Building & Issue Resolution: You proactively build and maintain a robust network of key stakeholders (Engineering, Product, and Support) within the OEM’s organization. You ensure a "fast-lane" to the right people, moving beyond ticket systems to direct, high-level technical problem-solving.
Process Design & Support Frameworks: You define and implement the "rules of engagement" for mutual support. You ensure that both gridX and the OEM have clear, efficient processes to report, analyze, and resolve technical issues at the interface level.
Partner Enablement & Integration Governance: You empower OEMs to integrate independently against gridX by providing tools and guidance. You maintain an overarching view of all integration topics, identifying patterns across different partners to improve our platform globally.
Hands-on Testing & Analysis: You’re not afraid to "get your hands dirty." If things don't work, you dive into the details, performing your own testing and validating interfaces. You act as the first line of technical truth before escalating to internal development.
Internal Product Advocacy: You translate partner needs and hardware constraints into actionable feedback for the gridX Product and Engineering teams, ensuring our roadmap stays ahead of market requirements.
The Technical Connector: You have a natural talent for navigating complex partner organizations and building long-term trust with both developers and management.
Analytical Troubleshooter: You have a "detective" mindset. You enjoy digging into technical details to understand why an integration is not working.
Practical Engineer Personality: You are highly proficient with technical tools and understand the logic of APIs and industrial protocols.
Process Architect: You have the ability to zoom out and build the operational systems that make partnerships scalable.
Domain Interest: You possess a solid foundation or a strong interest in IoT, energy management, or renewable energy hardware (e.g., Wallboxes, Inverters, Heat Pumps).
Language skills: You’re fluent in English, and Mandarin is a nice-to-have, not a must.
gridX's mission is to make renewable energy accessible and affordable for all. Our IoT platform XENON enables this by connecting, monitoring and controling any gridX-ready energy asset – solar PV systems, batteries, heat pumps and electric vehicle chargers from over 50 manufacturers – to optimize energy flows, maximize efficiency and flexibility and minimize costs.
By partnering with gridX, companies can build, roll out and scale future-proof solutions for home energy management and e-mobility faster and more effectively. Our solution comprises of a robust local gateway, the gridBox, which ensures real-time, stable optimization for advanced use cases, a modular platform with white-label capability and an end-to-end service offering to guarantee an effective go-to-market and successful implementation.
gridX was founded in 2016 and now has almost 210 employees across two office in Munich and Aachen. We are active in over 15 countries and work with Europe's most innovative and fastest scaling energy companies, such as E.ON, Fastned, Soly and Viessmann.
