Job Description

Technical Multimedia Specialist

Pella, IA (hybrid)

The Technical Multimedia Specialist supports the Product Marketing team by capturing, producing, and designing high quality visual content that enhances the organization’s technical communication. This role is responsible for creating compelling multimedia and graphic assets, including installation videos, service and troubleshooting guides, technical illustrations and layouts, quick tips and instructional photography—that simplify complex technical concepts into clear, engaging visual stories. The role combines expertise in video, photography and graphic design to deliver cohesive, brand aligned technical content.

ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned.

Video + Photography

• Plan, shoot, and edit video content that supports product installation, service, and troubleshooting.

• Capture high-quality photography for use in technical documentation and instructional materials.

• Oversee the full video production process: storyboarding, scripting, scheduling, filming and post-production.

• Edit videos using industry-standard software, incorporating motion graphics, sound design and visual effects to enhance clarity and engagement.

Graphic Design + Visual Communication

• Design technical graphics, diagrams, infographics, labels and visual aids that clarify complex concepts.

• Create visually consistent layouts and graphics for manuals, service guides, quick-start documents and marketing assets.

• Develop branded templates and style elements to ensure consistency across technical and multimedia content.

• Support UI/UX‑style visual improvements for instructional or e‑learning content as needed.

• Adapt visual content for multiple platforms (web, mobile, social, training portals) while maintaining accessibility and readability standards.

Cross‑Functional Collaboration

• Collaborate with engineering, product management, product marketing and service teams to ensure technical accuracy and brand alignment.

• Guide on-camera talent during shoots to ensure clear and confident delivery of technical content.

Asset + Equipment Management

• Manage, maintain and organize multimedia equipment and production gear.

• Maintain an orderly digital asset management system (photos, videos, graphics, design files).

• Archive and catalog multimedia and design assets for future use.

Continuous Improvement

• Stay current with industry trends in multimedia storytelling, video production, graphic design and digital photography.

• Recommend new tools, technologies or techniques to improve production quality and efficiency.

EDUCATION and/or EXPERIENCE

Bachelor’s Degree in Graphic Design or Advertising preferred; and 3-5 years related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS

Excellent skill set in Adobe Premier Pro, Media Encoder, After Effects and Creative Suite including InDesign, Photoshop and Illustrator. Familiarity with Word, Excel, PowerPoint and Robohead is helpful.

About Pella Corporation

As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.

At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.

With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?