Job Description

Exciting Opportunity: G4S Secure Solutions Ireland

Role: Technical Manager​ (Surveillance)

Location: Dublin

Category: Management

Reporting to: Operations Manager Ireland

Additional Relationships: Ireland Senior Management Team (SMT)

Salary: € 50,000.00-58,000.00 experience depending

Position Profile

This is a new individual contributor role designed to work across the Surveillance, Case, and Video Evidence Management team. Reporting directly to the Operations Manager, this position includes a seat on the Ireland SMT. Key responsibilities include working within the existing Surveillance team to manage, observe, and identify best practices.

Key Responsibilities & Attributes

• Implement a culture of excellence and continuous improvement within the Surveillance department.
• Maximize team productivity, ROI, and compliance.
• Assist with projected billing, rotas, fleet, equipment, and employee management.
• Support case management, client engagement, sales, recruitment, and staff development.
• Assist with the integration of Partnerlink, Cog, and Technology Systems.
• Deputize for the Surveillance Operations Manager during absences, including out-of-hours communications.
• Ensure full compliance with Health & Safety, the Private Security Authority, and ISO 27001.
• Attend court and provide evidence when required.

Key Competencies & Qualifications

• 10+ years of experience in Surveillance and/or Licensed Controlled Services.
• Strong leadership, people management, customer focus, and negotiation skills.
• Proven history of setting up new functions and building collaborative teams.
• Understanding of providing evidence as a service to clients.
• Full Driver's License.

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