Computer World Services Corp. (CWS)

Technical Manager

Computer World Services Corp. (CWS)  •  Ashburn, VA (Onsite)  •  2 months ago
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Job Description

CWS seeks a Technical Manager to provide technical oversight for the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract NOC. The Technical Manager provides technical oversight for network infrastructure operations, modernization, and performance improvements across the CBP enterprise.

Duties & Responsibilities

  • Lead Tier 2 technical teams supporting enterprise network infrastructure.
  • Manage performance optimization, tool integration, and architecture enhancement.
  • Oversee software updates, patch management, and release documentation.
  • Serve as the primary technical advisor to the Program Manager.
  • Review system logs, analyze trends, and recommend technical solutions.

Required Qualifications

  • Bachelor’s degree in Information Technology or Engineering.
  • 6+ years in senior-level network engineering or architecture.
  • CCNP or equivalent certification.
  • Proven leadership and troubleshooting expertise.

Preferred Qualifications

  • CCIE and ITIL v3 certifications.
  • DHS or Federal enterprise experience.

Place of Performance

  • Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).

Clearance

  • Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@cwsc.com
Computer World Services Corp. (CWS)

About Computer World Services Corp. (CWS)

With over 30 years of hands-on experience, Computer World Services Corp. delivers exceptional enterprise-wide IT solutions and services to Defense and Civilian federal customers both domestically and abroad. Our performance is reflected by the consistently exceptional CPAR ratings we have received throughout the years and across all of our programs.

Our core competencies include:

• IT Operations and Maintenance

• Systems Architecture and Engineering

• Cloud Solution Services

• Agile Software Development

• Call Center Outsourcing

• Cybersecurity

With a team of over 400 staff members, our service and support extends to over 20 distinct Federal customers who are located globally.

CWS is committed to quality management and continual process improvement, as demonstrated by our ISO 9001:2015 certification and CMMI-DEV Level 3 appraisal.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Washington, DC
Year Founded
1990
Website
cwsc.com
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