Job Description

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit.

At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

Principal Software Engineer - Java
Zephyr Enterprise

• Lead and implement complex change, challenging business problems and build highly scalable applications
• Provide technical leadership guidance across the team and broader engineering organization.
• Serve as the primary subject matter expert, driving technical excellence and informed decision-making.

Product intro
Zephyr Enterprise is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical.

Go to our product page if you want to know more about Zephyr Test Management Products | SmartBear

You can even have a free trial to check it out 😊

About the role
As the Principal Software Engineer, you will be the technical liaison for the team and guide them in all technical aspects of product development. Provide technical thought leadership and deliver significant impact to the business product value, by addressing complex business wide problems using your technology expertise. You will also be responsible for setting the strategic direction by identifying technology and process changes that deliver long term benefits and drive activity to implement changes across the product. You should also be able to successfully lead and implement complex change, particularly relating to software platforms and customer solutions, applying effective stakeholder management skill.

• Customise, enhance, troubleshoot and document components developed per requirements and design. Conduct assessments and provide work effort estimations to senior leadership.
• Review approaches and help find optimal solutions to the problems, provide high quality code reviews and maintain highly performant and testable code by following strong design patterns alongside mentoring and coaching developers in the team.
• Work with the Solution Architects and Engineering Manager to optimize update and maintain current code base whilst adding to it.
• Providing technical thought leadership and delivering a significant impact to the business (product value) by addressing complex business problems that are business-wide and require depth and breadth of technology expertise.
• Conduct assessment and provide work effort estimations
• Should have experience with unit and integration testing. You believe in and encourage extensive test coverage and seek to automate testing whenever possible.
• Will be responsible for designing and conducting a high-quality code-review process and maintaining highly performant, testable code by following strong software design patterns.
• You will work with the Solution Architect, Engineering Manager and other senior developers to optimize, update, and maintain the current code base while adding to it.
• You are very well acquainted with best practices around project deployment and educate the team about the same.
• Provide guidance and mentor developer on coding and technical aspects
• You will be helping the Engineering Manager in the hiring process by making sure that we are able to select the right team members.
• You will report to the Engineering Manager managing the team.

We are looking for someone who can act as a subject matter expert on all areas of back end Java 8 and higher development.

• You should have 12+ years of experience as an individual contributor and have excellent research skills to frame technical solutions for complex business problems.
• Also be able to show a strong track record of using strong analytical skills and intuition to analyse data and interpret business insights and trends.
• In-depth knowledge on Spring Boot, Spring Framework, Spring MVC, Spring Security, Spring Data, and Hibernate. Java Reflection, IOC, AOP, and OOP / OOD.
• Should have strong experience working with AWS technologies like Lambda functions, SQS, SNS, RDS, DynamoDB. RDBMS (MSSQL, MySQL, or PostgreSQL) and NoSQL DB.
• Passionate about Root Cause Analysis (RCA) and solving problems in Production. Elasticsearch server cluster optimization or Experience with Atlassian suite of Products and the related ecosystem of Plugins would be advantageous.

• Expertise on application security including authentication, authorization, encryption and security testing.
• Experience with Messaging Queue preferably RabbitMQ, ActiveMQ/Artemis.
• Should enjoy breaking down complex problems into small tasks and PRs to deliver value safely and incrementally.
• Should consider testing, monitoring, and observability first-order priorities. Should own the code flow until the code runs in production and returns the results and metrics that are expected
• Should have very strong experience in profiling and impact analysis for code being written
• Team player with strong communication and interpersonal skills
• Should have very strong experience in the best practices around developer tooling and workflows.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.