As a Technical Lead within our Technology & Transformation division, you will play a pivotal role that develops and implements debit & credit card solutions for Australia’s leading mutual bank. The role is responsible for providing technical leadership and guidance in the selection, design, and development of customer-centric platforms. This position holds the delegated responsibility and accountability for delivering exceptional banking services, products, and applications directly used by customers and employees..
This role is offered as a 12 months fixed term contract with potential extensions or permanency.
Responsibilities
Technical Leadership: Provide expert technical leadership and guidance to the Card Management Solution project on solution design, integration and operational handover activities.
Technical Mentoring: Provide mentorship and guidance to junior team members, fostering their technical growth and promoting knowledge sharing within the team.
Solution Architecture: Collaborate with architects and other stakeholders to oversee the design of scalable, reliable, and secure cards solutions that meet business requirements, strategic goals, security and compliance requirements.
Change Management: Lead and oversee changes into production, ensuring that development, design, testing, and verification adhere to strict ITIL standards and maintain strong Secure Stable & Resilient (SSR) standards, minimising impacts to customers and staff.
Team Collaboration: Work closely with cross-functional teams, including product owners, delivery leads and analysts, to ensure effective collaboration and seamless integration of payment platforms with other systems and applications.
Agile Methodology: Drive the adoption of agile development methodologies, such as Scrum or Kanban, and promote continuous improvement within the team.
Technical Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, design specifications, technical standards and guidelines
You have strong expertise in successful development and implementation of debit and credit card solutions that is usable, stable, secure, compliant, and aligned to business objectives. The Technical Lead, Cards will achieve this by providing strong technical leadership and mentorship to the team, driving continuous improvement, and ensuring stakeholder satisfaction.
Knowledge and Experience
Essential
Extensive financial services and IT operations experience
Expertise in debit and credit cards, tokenisation, switch management (Authentic & Postillion), ATM’s, Visa, Eftpos & IPEX.
Experience with real time fraud management platforms
Experience with solution design, software development and integration projects
Familiarity with agile software development methodologies
Documentation and written communication skills.
Desirable
Technical familiarity with current and/or future-state (preferred) systems is beneficial incl. ACI and Fiserv products
Technical understanding of networking and software development
Familiarity with SQL management studio and building queries
Familiarity with multiple delivery methodologies and the ability to adapt to the selected project methodology
Why you’ll love working with us:
You’ll have access to financial and lifestyle benefits to support your success and individuality:
Flexibility and hybrid working arrangements.
Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
Advance your career with training, study support, and project opportunities.
Competitive leave benefits that empower employees to take time for themselves and loved ones.
Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program
Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
Be recognised for your contributions through our peer-driven recognition program.
In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.
With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.
If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume at the earliest.
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
Through the merging of People's Choice and Heritage Bank, a new larger mutual bank has arrived.
People First Bank - our new brand - says exactly what we’re all about: people. As a leading Australian member-owned bank, we’re dedicated to you, your finances and your future.
We have an inclusive, friendly, professional and motivated team that works together to achieve and grow. Operating dual head offices in Adelaide and Toowoomba, we are staying true to our heritage and loyal to our roots.
Banking for you, better for all.
People First Bank, People's Choice Credit Union and Heritage Bank are all trading names of Heritage and People's Choice Ltd ABN 11 087 651 125, AFSL and Australian Credit Licence 244310. People's Choice Credit Union may be referred to as People's Choice across this page.
