HappyFox

Technical Lead - Backend

HappyFox  •  Hyderabad, IN (Onsite)  •  4 months ago
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Job Description

Location: Hyderabad,Telangana,India

We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience of being responsible for building sufficiently complex products / services and mentoring software engineers.

Responsibilities:

  • Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
  • Oversee software architecture, source control workflows, CI/CD processes and perform code reviews to ensure exceptional code quality
  • Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
  • Responsible for architecture and design decisions
  • Own stability and performance of the service that you work on
  • Work with the Engineering Manager to ship stable software on time
  • Contribute to the vision and long-term strategy in your area of expertise

Requirements:

  • 2+ years of experience in a technical lead role designing and building complex backend systems
  • 5+ years of professional software development experience
  • Excellent knowledge of best-practices and coding patterns
  • Deep knowledge of backend programming languages like Python or Node.js and web application frameworks like Django or Express.js
  • Solid experience in building web services using relational databases like PostgreSQL or NoSQL databses like MongoDB
  • Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
  • Extensive experience with Linux/UNIX production environments
  • Strong sense of quality in terms of both program architecture and code style
  • Passion to dig into technically complex problems to troubleshoot and figure out a solution
  • Desire to continuously improve and ship the best quality product
  • Pragmatic approach to make sure technical decisions align with actual business needs.
  • Good understanding of the trade-offs when building for product value, reliability, or performance
  • Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
  • Engineering degree is must (B.E. CS preferred)

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HappyFox

About HappyFox

HappyFox is a global leader in AI-powered customer support software, trusted by 2,000+ organizations across 70+ countries. Recognized by PCMag as the best support solution for over six years, HappyFox delivers modern, unified platforms that simplify complex workflows across Customer Service, IT, HR, Facilities, and more.

Our complete support stack:

AI powered omni channel Help Desk with chatbot and copilot

Modern ITSM Service Desk with ITIL Framework in place

Automation and Business Intelligence

HappyFox stands out for its intuitive design, full-stack capabilities, ease of adoption, and world-class customer service.

Careers at HappyFox

At HappyFox, we foster a culture of innovation, autonomy, and meaningful work. We offer a remote-friendly, growth-focused environment where great ideas thrive. If you're passionate about building impactful products and solving real-world challenges, explore our open roles on our careers page.

Happy employees. Happy customers.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Southlake, TX
Year Founded
2012
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