Job Description

Job Summary

VOLVO IT

"Description:

Must to have Skills 

• 4+ years of hands-on experience developing solutions on the Microsoft Power Platform, with a portfolio of implementations
• Experience in Copilot Studio development
• Demonstrated ability to implement security best practices across the Power Platform, including secure authentication, role-based access, DLP policies, and secure handling of secrets and credentials.
• knowledge of the broader Microsoft stack: Dynamics 365, M365, SharePoint, Teams, Dataverse, and Azure services.
• experience with application-to-application integrations, custom connectors, APIs, and data modeling.
• Practical knowledge of ITIL and IT Service Management processes, particularly Incident, Problem, Change and Request Management.
• Experience in Application Support – troubleshooting issues, root cause analysis, incident resolution and collaboration with technical and business teams.
• Ability to work in a production environment – prioritizing incidents and requests, communicating effectively with users and stakeholders, and ensuring application stability and continuity.
• Good communication skills, fluent in English  
• Microsoft Power Platform certifications are highly desirable

Good To Have:

• Experience with DevOps, CI/CD pipelines, and Agile methodologies.
• Strong communication and stakeholder management skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
• Good prioritization and organizational skills, with the ability to manage multiple incidents, requests and competing priorities effectively.
• Proactive and collaborative mindset, with a willingness to take ownership, support colleagues and continuously improve support processes.

Key responsibilities

• Architect, design, and deliver robust solutions using the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio), ensuring scalability, security, and maintainability. 
• Lead the integration of Power Platform solutions with other Microsoft services (Dynamics 365, M365, Azure, SharePoint, Teams, Dataverse) and third-party systems via APIs and custom connectors. 
• Maintain and develop existing Copilot Studio solution
• Being part of development team and co-creating modern products
• Managing support cases: contact end users, resolving tickets, working with priorities and root cause analysis
• Stay abreast of emerging Power Platform features, Microsoft ecosystem advancements, and industry best practices, proactively identifying opportunities for innovation. "

Key Responsibilities

"Description:

Must to have Skills 

• 4+ years of hands-on experience developing solutions on the Microsoft Power Platform, with a portfolio of implementations
• Experience in Copilot Studio development
• Demonstrated ability to implement security best practices across the Power Platform, including secure authentication, role-based access, DLP policies, and secure handling of secrets and credentials.
• knowledge of the broader Microsoft stack: Dynamics 365, M365, SharePoint, Teams, Dataverse, and Azure services.
• experience with application-to-application integrations, custom connectors, APIs, and data modeling.
• Practical knowledge of ITIL and IT Service Management processes, particularly Incident, Problem, Change and Request Management.
• Experience in Application Support – troubleshooting issues, root cause analysis, incident resolution and collaboration with technical and business teams.
• Ability to work in a production environment – prioritizing incidents and requests, communicating effectively with users and stakeholders, and ensuring application stability and continuity.
• Good communication skills, fluent in English  
• Microsoft Power Platform certifications are highly desirable

Good To Have:

• Experience with DevOps, CI/CD pipelines, and Agile methodologies.
• Strong communication and stakeholder management skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
• Good prioritization and organizational skills, with the ability to manage multiple incidents, requests and competing priorities effectively.
• Proactive and collaborative mindset, with a willingness to take ownership, support colleagues and continuously improve support processes.

Key responsibilities

• Architect, design, and deliver robust solutions using the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio), ensuring scalability, security, and maintainability. 
• Lead the integration of Power Platform solutions with other Microsoft services (Dynamics 365, M365, Azure, SharePoint, Teams, Dataverse) and third-party systems via APIs and custom connectors. 
• Maintain and develop existing Copilot Studio solution
• Being part of development team and co-creating modern products
• Managing support cases: contact end users, resolving tickets, working with priorities and root cause analysis
• Stay abreast of emerging Power Platform features, Microsoft ecosystem advancements, and industry best practices, proactively identifying opportunities for innovation. "

Skill Requirements

Other Requirements