Objectway

Technical Implementation Specialist

Objectway  •  Italian Republic (Hybrid)  •  2 days ago
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Job Description

Building on more than 30 years of business expertise, Objectway is an international wealth, banking and asset management software provider empowering clients to embrace their future challenges while providing great performance today. The Group is a future-proof technology player with a well-established track record in the financial services industry and over €100 million of consolidated revenue. The Group is a global Top 100 fintech provider (IDC ranking), whose clients include 200+ leading Wealth Managers, Banks, Asset Managers, Fund Managers, Insurers and Outsourcers in more than 15 countries. With over 800 professionals operating from Italy, UK, Belgium, Germany, Switzerland and Ireland, the Group serves clients in 4 continents, supporting approximately 100,000 investment professionals to manage more than €1 trillion in assets.

To strengthen our team in Milan we are currently looking for a:

Technical Implementation specialist

We are looking for a Technical Implementation specialist to join our Digital Experience team and support the end-to-end delivery of our SaaS solutions for wealth management and financial institutions.

In this role, you will contribute to the implementation and operational support of our products across customer environments, working with product team through on different phases — from solution analysis, in collaboration with business analysts, through deployment, go-live and post-production support — ensuring high-quality delivery.

This is a hands-on role ideal for who enjoys technical execution, troubleshooting and collaboration in an international SaaS environment. You will work across Delivery, DevOps and Support activities.

Main Responsibilities

    In Coordination with the Delivery Manager and supported by the product development team, the candidate will contribute to the following activities:

  • Follow the implementation lifecycle of one or more projects, including project analysis, solution configuration, deployment on customer environments (cloud and, where applicable, on-premise)
  • Assist with the application deployment and configuration on container-based environments (Docker, Kubernetes) and AWS services
  • Support customers throughout the project lifecycle, including User Acceptance Testing (UAT), go-live and post-go-live evolutive maintenance
  • Collaborate with client technical teams (IT, security, compliance teams) during implementation, with particular attention to the requirements of banking and wealth management clients
  • Execute troubleshooting in production, analysing structured logs, APM tools, distributed traces and observability platforms (OpenTelemetry, Grafana stack)
  • Contribute to incident analysis and root-cause investigation, working closely with the product development team
  • Produce and maintain technical documentation, runbooks and implementation playbooks to standardize and scale delivery processes
  • Work in synergy with the product development team to feedback operational insights in a collaborative perspective of product improvement

Required Skills - Technical

  • 2-4 years of experience in technical support, software delivery or implementation activities for enterprise software solutions
  • Good technical background with proven experience in Linux OS, microservices architectures
  • Hands-on experience with containerization (Docker) and orchestration on Kubernetes
  • Working knowledge of relational databases (PostgreSQL, MS SQL Server or equivalent)
  • Familiarity with cloud environments, ideally AWS
  • Ability to read and reason about application code and logs (Java / Spring Boot or equivalent JVM stack) for troubleshooting purposes — no active feature development is required
  • Experience troubleshooting issues in production, including incident triage, log analysis and coordination with development teams
  • Experience with observability tooling: structured logging, APM, distributed tracing, dashboards (Grafana, Prometheus, OpenTelemetry or comparable stacks)
  • Fluent English

Required Skills - Delivery & customer-facing

  • Good understanding of Agile / Scrum principles and of typical SaaS delivery lifecycles
  • Hands-on and collaborative attitude, with willingness to learn and support different project activities
  • Excellent written and verbal communication skills, with the ability to interact effectively with both technical and non-technical client stakeholders
  • Structured, root-cause oriented problem-solving mindset
  • Awareness of working in a regulated environment, with attention to security and data protection good practices (ISO 27001, GDPR)

Nice to Have

  • Previous experience in financial services, wealth management, banking or other regulated industries
  • Familiarity with CI/CD pipelines and infrastructure-as-code (Terraform, Helm)
  • Scripting skills (Bash, Python) for diagnostics and lightweight automation
  • Relevant certifications (AWS, Kubernetes / CKA, ITIL)

Personal Profile

  • Organized and reliable, with a practical and hands-on mindset
  • Curious and willing to grow in a technical delivery environment
  • Problem-solving mindset with a structured, root-cause approach
  • True relationship builder, comfortable in dynamic and client-oriented environments
  • Team player, able to collaborate effectively with delivery, product and engineering colleagues.
What We Offer
  • A challenging and progressive position within an international work environment.
  • Permanent employment.
  • Excellent remuneration pack & Benefits.
  • Hybrid Work.

Equality Policy:

We are an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Objectway

About Objectway

Founded as a software house in 1990 in a garage, by Luigi Marciano, Objectway is a Top-100 global FinTech provider in the Banking, Wealth & Investment Management Software Industry. Our solutions are omni-channel and omni-device to support the digital transformation of banks, wealth and investment management business. Our award-winning suites are the trusted choice of leading wealth and investment firms across the globe - from EMEA to Canada to Central America. In 2017, Objectway won "Best Performance" award by SDA Bocconi and "Best Front Office Solutions" by Wealth Briefing European Awards. Since 2018, our leadership has been recognised by being included in the top 100 ITC Fintech Rankings by IDC Financial Insights. Moreover, in 2019 IBS Intelligence Sales League Table recognised us as #1 Leader in Private Banking Systems. For three consecutive years, 2019, 2020 and 2021 we were crowned as “Best Wealth Management Solution” by Goodacre UK. We have been selected by FinTech Global for the WealthTech100 for four consecutive years, from 2019 to 2022. From offices in Italy, UK, Benelux, Ireland, Germany, Switzerland and UAE Objectway’s 800+ employees support more than 100,000 investment professionals in 10+ countries and 4 continents, who manage more than one trillion euros in assets. For more than 30 years, we have kept our focus on a single vision: constantly innovate, simplify and accelerate the digital transformation, empowering our clients to embrace their future challenges while providing great performance today.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Milano, IT
Year Founded
Unknown
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