Job Description

We are seeking a Technical Implementation Engineer to join our product delivery team, responsible for implementing and delivering customized, client-specific solutions. This role is primarily focused on application implementation, combining SQL development, system configuration, deployment, and moderate .NET development.

The position requires a strong technical foundation, with the ability to work across multiple responsibilities, including development, business analysis, and client-facing collaboration—within an Agile (Kanban-based) delivery environment.

The Role

Application Implementation & Delivery

• Implement and deliver configured and customized solutions based on client requirements
• Deploy, configure, and initialize client environments
• Implement portal solutions from base products, including custom modules, web services, and workflows
• Ensure adherence to best practices in implementation and configuration

Development (Primary Focus: SQL)

• Perform heavy SQL development, including:
  • Stored procedures
  • Views
  • Query optimization
• Contribute to NET / C# development where required
• Work with related tools such as SQL Server Management Studio, Visual Studio, and IIS

Analysis & Collaboration

• Work closely with internal teams and external stakeholders (technical and non-technical)
• Analyze business requirements and translate them into technical solutions
• Provide effort estimation and evaluate technical feasibility for queued work items
• Act as both a developer and business analyst when required

Testing & Quality Assurance

• Develop test plans, test cases, and scripts
• Perform unit and end-to-end testing
• Participate in code reviews and ensure solution quality before deployment

Process & Documentation

• Follow defined processes and protocols for implementation
• Identify gaps or inefficiencies in processes and documentation
• Contribute to continuous improvement of team documentation and standards

Support & Troubleshooting

• Diagnose and resolve technical issues
• Assist in handling client escalations
• Support production systems when needed

Work Profile / Technology Mix

• 40–50% SQL Development (Stored procedures, views, optimization)
• 20–30%NET Development (C# / ASP.NET)
• 10–20% Single Sign-On (SSO) configuration
• 10–20% Support and troubleshooting
  

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The Requirement

• 3+ years of experience in:
  • SQL Server (2008+) and T-SQL
  • Developing or supporting web-based applications (.NET / ASP.NET / C#)
• Strong experience in:
  • SQL Server Management Studio
  • Visual Studio
  • GIT / Team Foundation Server
  • IIS Configuration
• Front-end knowledge:
  • JavaScript, jQuery, HTML5, CSS3
• Strong problem-solving and critical thinking skills
• Excellent communication skills with ability to engage diverse stakeholders

Preferred / Nice to Have

• Experience with:
  • Windows Services
  • PowerShell
  • Content Management Systems
  • Azure or AWS fundamentals
  • Single Sign-On (SSO) implementations
  • Familiarity with SaaS-based delivery models

WTW is an Equal Opportunity Employer