PCCW

Technical Head, Digital

PCCW  •  Kowloon Bay, HK (Onsite)  •  3 months ago
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Job Description

ViuTV is seeking an experienced, passionate and dynamic Technical Head to own and drive the strategy, on-going development, and technical operations of our entire suite of consumer-facing digital platforms, including our Website, Mobile Apps (iOS/Android), and Smart TV applications. This is a critical leadership role ensuring ViuTV's platform is robust, reliable, secure, and versatile. If you thrive on developing the next generation of Hong Kong TV and entertainment platforms, translating business opportunities into robust technical architecture, mentoring top engineering talent, and operating highly available systems, we want to hear from you.

As Technical Head, you will be the ultimate technology owner for our digital ecosystem, focused on:

Your Role:

  1. Architecture & Platform Ownership
  • Own the end-to-end architecture across Web, Mobile, Smart TV, and backend services.
  • Improve platform performance, scalability, resilience, and code quality.
  • Set and enforce engineering standards (CI/CD, secure-by-design, release governance).
  1. Platforms Improvements
  • Partner with Product to balance new features and technical debt with clear priorities.
  • Plan resourcing and drive predictable delivery across multiple workstreams.
  • Manage dependencies and risks across internal teams and vendors.
  1. Reliability & Cybersecurity
  • Raise operational maturity (monitoring, alerting, on-call, incident management).
  • Own platform security and lead vulnerability management and incident response.
  • Ensure the platform can handle peak traffic and high availability requirements.
  1. People Leadership & Mentorship
  • Build and lead a strong engineering team.
  • Create a culture of ownership, quality, and continuous improvement.
  1. Stakeholder & Vendor Management
  • Act as the key technical partner to internal stakeholders.
  • Govern vendor delivery and ensure clean, well-documented integrations (APIs).

To Succeed in this Role:

Technical & Leadership Foundation

  • 7+ years of software engineering experience, including 3+ years in a leadership role owning production, consumer-facing digital platforms with stringent high-availability demands.
  • Expert understanding of Cloud Architecture (preferably AWS): Networking, security controls, observability tools, and high-scale patterns. Hands-on experience with Infrastructure-as-Code (Terraform/CDK).
  • Mandatory Security Expertise: Hands-on experience implementing security practices, secure design reviews, access control, secrets management, and leading incident response.
  • Strong experience with APIs (REST, GraphQL a plus), databases (SQL/NoSQL, knowledge in MongoDB is a plus), caching (Redis, CDN).
  • Proven ability to work effectively with business stakeholders and manage complex delivery through a mix of internal teams and external vendors.

Highly Desired Experience

  • Prior experience in the Media, Streaming, or Ad Tech domain.
  • Experience with peak event operations (e.g., live streaming, online voting/polling systems).
  • Strong interest in exploring how AI can improve development productivity (e.g., coding, testing, documentation, and operations).
  • Knowledge of Mobile (iOS/Android) and/or Smart TV application architecture and release processes.
  • Experience with Serverless and/or container orchestration platforms.

Why Join ViuTV?

This is a chance to shape the future of digital entertainment in Hong Kong. You will lead a vital function, driving innovation and stability for a platform that millions of users rely on. If you are ready to make a significant impact on our technical direction and build a legacy of engineering excellence, apply now!

PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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