Job Description

Minimum Requirements:

• Matric, grade 12 or equivalent qualification together with a minimum of 2 years experience in the repairing of digitaland /or RF equipment to component level in technical repairs
  
• Computer Literacy with at least the ability to work on Word and Excel in the Microsoft Office suite
• A working knowledge and understanding of Application Software, Barcode Label Printing software and WLAN
• Familiarity with Microsoft Windows operating systems
• SMD component soldering skills
• A good team player with above average communication skills both telephonically and in person
• Proven experience in successfully interacting with customers
• The ability to handle multiple responsibilities at the same time
• Self-driven and enthusiastic with a strong customer service orientation
• English literacy and numeracy of at least a Grade 12 level
• Ability to handle all repairs according to strict deadlines
• Willingness to travel for work as and when required
• Professional and presentable appearance; and
• Valid Drivers License

Responsibilities:

• Performing electronic and mechanical repairs to products
• Conduct Field Service Support as assigned daily on all products which are supported by the company
• Compiling, recording and updating data on Call log management system
• Preparing, configuring and installing of Mobile computer equipment into vehicle, warehouses and factories
• Conducting Wireless Site Surveys
• Conducting regular site audits and preventative maintenance at customer sites
• Providing consultation support for installations
  
• Configuring and setting up of sales and test demo systems as per instructions.
• Undertaking on site installations as and when required
• Handling all related administration in the completion of forms, job cards, etc
• Adhering to all health and safety requirements in the execution of responsibilities
• Providing post sales support to staff, business partners and end-users