Job Description

Technical Engineer

Roles & Responsibilities:

• Provide technical support. Feedback promptly to customers; coordinate internal and external resources; keep a long-lasting follow-up for customers. Troubleshoot online and onsite.
• Promote products positively. To assist sales strategy by introducing the products and solutions to channel clients. Guide client to do product selection and setup.
• Hold the product training. Improve the cctv technical knowledge of clients. Facilitate the clients to accept the certificated product training.
• Gather clients and markets technical requirement and feedback to the company. Keep following the improvement and refinement solution from the company to clients.
• Assist with the project's technical requirement. Analyze SI clients need and help to set up the demo. Finish bidding document and avoid technical bug as part of project support team.
• Promote brand with marketing team. Deeply introduce technical advantage of brand to stimulate sales.

Qualifications:

• Experience in CCTV, IT or other related telecommunicate and security industry is preferred.
• Good communication skills and excellent customer service skills are needed.
• In depth knowledge of sniff, NSOM, software upgrade.
• Good English verbal and written skills.
• Be ready to business travel.
• Strong passion and positive work attitude

Work Setup:

Shift: Dayshift

Setup: Onsite

Location: Cebu

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.