Job Description

Do you thrive on creating innovative solutions?

Do you value new capabilities?

Join our Global Services team!

The Technical Enablement Strategist (TES) leads the development of technical education solutions for Global Services (GS), partners, and customers. Responsible for global offerings, the TES deploys engaging, hands-on programs to build technical expertise and consulting skills. This role is critical in driving product adoption and increasing customer understanding through dynamic enablement strategies.

Partner with the best

The Global Technical Enablement & Education team improves Akamai's technical learning via self-paced, instructor-led, and virtual environments. We focus on architectural landscapes, market competition, and certifications to elevate the GS organization and ensure customers successfully deploy Akamai solutions for their cloud strategies.

As a Technical Enablement Strategist, you will be responsible for:

• Designing practical solutions within Akamai's Cloud, Security, and Delivery products while creating and managing enablement strategies and training catalogs for GS teams.
• Delivering instructor-led training, virtual classrooms, and vendor-led programs globally while serving as the primary point of contact for senior leadership regarding education programs.
• Managing the full project lifecycle for scalable learning solutions, from proposals to launch and collaborating with internal stakeholders to identify and close educational gaps.
• Driving revenue growth through expanded customer educational product line offerings.
• Ensuring all training materials meet Akamai's technical accuracy and brand standards.
• Leveraging AI tools to accelerate content drafting, lab generation, and quiz creation.

Do what you love

To be successful in this role you will:

• Demonstrate experience in IT and technical pre-sales, sales engineering, consulting, or customer-facing roles delivering technical products or services.
• Demonstrate expertise in Internet technologies, protocols, and tools like DNS, HTTP/HTTPS, web design, training platforms, and AI-driven content validation.
• Have experience with Cloud, Content Delivery Networks, Web Performance, and/or Security
• Possess highest levels of both business and technical acumen understanding and capturing business drivers and success metrics.
• Have experience with technology learning and development organizations or projects.
• Demonstrate exceptional interpersonal abilities, including time management, conflict resolution, delivering engaging presentations, pitching solutions, technical negotiation, and consultancy expertise.

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.