The Technical Documents Manager will be responsible for the maintenance of MEIS´s customer facing process documentation to ensure completeness and constant quality. The Manager will organize documents and related master data in a database and makes them available to the organization with appropriate safeguards for proprietary information.
The Manager will also participate in specific projects that increase the relevance, security, and efficiency of information delivery to the organization as time allows.
They will have direct supervisory responsibility for a team of initially 2 individuals.
• Ownership and management of customer facing technical process documentation and process master data
• Maintain the structure, workflow, and governance for changes to the existing global documents and data as well as integration of new documents
• Coordination of the process of content creation and updates with the product group R&D experts
• Work with IT to build, maintain and constantly improve the database solutions used for process documentation and process master data
• Oversee cleaning and harmonization of existing process documentation and process master data and the integration of such data from new acquisitions or new fields of business
• Work with Marketing and Legal to ensure legal and corporate identity compliance of the templates used for technical documents
• Work with regional teams to make global documents accessible and properly designed for translations and local adaptions
• Be available for internal customers, i.e. Product Management and Sales, for questions and improvement proposals regarding technical process documentation
• Multiple years’ experience with technical document and data management
• Some technical background in working with our processes, preferrably in a Tech Service or analytical lab environment
• Fluent in English
• Ability to communicate and moderate conflicts of interest
• Advanced Skills in MS Office applications, especially Sharepoint
• Preferably experience in database design and maintenance as business contact
Element Solutions is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customers' manufacturing processes in several key segments, including electronic circuitry, communication infrastructure, automotive systems, industrial surface finishing, and offshore energy.
Customers of ESI’s businesses use our innovation as a competitive advantage, relying on ESI to help them navigate in fast-paced, high-growth markets. The breadth of ESI’s offerings provide strong strategic value to the end markets they serve. With over 5,000 people serving more than 50 countries, ESI has established a growing legacy of creating technological advances for customers around the globe. Our people and technical sales teams are located close to our key markets, allowing us to maintain strong customer relationships and accelerate our product innovation process.
