Job Description

Location: Binh Thanh

Reports to: CTO

Type: IT Outsourcing (Onshore/Offshore)

Company size: 500-1000

Employment Type: Full-time

Technical Leadership & Direction

• Define and own the technical roadmap for your domain(s), aligned with group strategy and product goals.
• Make and defend architectural decisions with clear rationale — balancing delivery velocity, scalability, compliance, and maintainability.
• Set and enforce engineering standards: code quality, system design, security, and operational readiness.
• Actively participate in design and architecture reviews across the broader engineering group.
• Stay current with industry trends, tooling, and emerging technologies — bring relevant insights back into the team.

People Leadership & Organizational Development

• Lead multiple engineering teams (25+ people), providing clear direction, consistent feedback, and meaningful development opportunities.
• Make people growth a primary responsibility — not a nice-to-have. Actively invest in the career development of every engineer in your function; track progress, create opportunities, and remove ceiling blockers.
• Build and sustain a psychologically safe environment where engineers feel empowered to raise concerns, challenge decisions, share failures, and propose ideas without fear of judgment or reprisal.
• Own hiring, onboarding, and retention for your engineering function — build the team you need to deliver.
• Establish a culture of extreme ownership and accountability: problems in your domain are your problems, regardless of where they originate.
• Identify and develop future technical leads and senior engineers; actively manage succession depth.
• Work across cultural boundaries effectively — our teams operate across Vietnam and Europe.

Delivery & Execution

• Own the delivery commitments for your domain — scope, timeline, quality, and post-release stability.
• Remove blockers at the team and organizational level; escalate when necessary with a proposed resolution.
• Drive measurable improvement in delivery throughput and engineering quality over time.
• Ensure systems under your ownership maintain production-grade operational standards: observability, incident response, SLAs.

Cross-functional & Strategic Contribution

• Collaborate with Product, QC, DevOps, and other technical directors to align delivery across the group.
• Contribute to group-level technology strategy, platform evolution, and engineering hiring standards.
• Represent the engineering function credibly with senior business stakeholders — translate technical complexity into business terms without losing substance.
• Champion technology adoption — including AI-assisted engineering, automation, and modern tooling — across your teams.

REQUIREMENTS

Non-negotiable

• 5–10 years of hands-on software development experience at senior, principal, or team lead level — backend-heavy, working on complex, distributed, or high-throughput systems.
• 5+ years leading engineering teams, with direct management of 25+ people across multiple teams simultaneously.
• Proven ability to own and drive technical direction end-to-end — not just advise, but decide and be accountable for outcomes.
• Extreme ownership mindset — no blame-shifting, no bystander behaviour. If it's in your domain, it's yours.
• Demonstrated commitment to growing people: a track record of engineers you've developed who went on to take on greater responsibility.
• Fluent in both Vietnamese and English — you will operate in a Vietnamese-speaking team environment while communicating across a global, English-speaking leadership group.
• Based in or willing to relocate to Ho Chi Minh City, Vietnam.

Strongly Preferred

• Experience working in distributed, multi-office engineering organizations.
• Track record of introducing or scaling new engineering practices, tools, or AI-assisted workflows across a team.

Technical Depth Expected

• Backend systems design: distributed architecture, event-driven systems, high-availability design, data modeling.
• Platform infrastructure awareness: deployment pipelines, containerization, observability, incident management.
• Security-aware engineering
• Comfort with modern engineering tooling and willingness to drive adoption.

Benefits

Competitive salary package

MacBook and necessary working devices provided

Health insurance

15 annual leaves

Social insurance + 13th-month salary + annual performance review

Monthly team building activities

Birthday bonus, snacks & drinks

Interview Process

• 2-3 rounds (offline at office)

LEADERSHIP PROFILE

We are not looking for a manager who oversees engineers. We are looking for a technical leader who is respected by engineers — someone who can go deep when it matters, elevate the people around them, and take full ownership of outcomes without needing direction from above.

The right candidate is:

• Extreme ownership — takes full responsibility for outcomes in their domain. Does not deflect, does not wait, does not qualify accountability.
• A builder of psychological safety — actively creates an environment where people speak up, surface problems early, share mistakes openly, and challenge up the chain without fear.
• Invested in people growth — measures personal success partly by how much the people around them improve. Coaching and mentoring are not side tasks; they are leadership outputs.
• Self-directed and proactive — identifies problems before they escalate, drives solutions without waiting to be asked.
• Outcome-oriented — measures success by what ships, what works, and what improves; not by effort or activity.
• Opinionated but open — holds strong technical views, defends them with evidence, and updates them when presented with better information.
• Comfortable with ambiguity — operates effectively when the answer is not obvious and the scope is not fully defined.
• A continuous learner — actively seeks exposure to new tools, approaches, and ideas; brings relevant insight back to the team.