Job Description

Recognized expert in the field of Engineering. Has significant influence on organization policy, program development, and success. Regularly leads projects of critical importance, often with organization-wide impact.

Responsibilities

• Recommendations: Provide integrated, long-term solutions and strategies for a significant area of responsibility, such as a function.
• Needs Assessment: Engage with senior business leaders to understand long-term strategic challenges.
• Solutions Analysis: Develop strategic solutions to long-term business needs by anticipating complex issues, challenges, and opportunities.
• Improvement/Innovation: Initiate, formulate, and implement new business practices within a specific discipline while managing the development and/or delivery of a significant element of the organization's change management program.
• Knowledge Management System: Take responsibility for developing and delivering a key element of the organization's knowledge management system.
• Business Requirements Identification: Elicit the most-complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
• Feasibility Studies: Conduct the most-complex feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure.
• Contract Management: Manage the delivery of a major part of the organization's contract management program while taking personal responsibility for a limited number of mission-critical contracts.
• Policy Development and Implementation: Develop functional or operational policies and help develop policy frameworks for area of responsibility or department. Take responsibility for creating underlying procedures and monitoring their implementation.
• Project Management: Manage a portfolio of major projects in line with overall project management strategy.
• Client & Customer Management (External): Manage key client and customer relationships. Likely to involve using account teams to maintain customer satisfaction and loyalty.

Competencies

• Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
• Business Insight – Applies knowledge of business and the marketplace to advance the organization's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Manages Complexity – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, offers penetrating questions to help others get to the heart of complex situations and find strong solutions. Uses a range of inputs to fully understand and solve problems.
• Decision Quality – Makes good and timely decisions that keep the organization moving forward. For example, ensures that people's decisions comply with policies and standards. Integrates analysis, experience, and other inputs to make effective decisions. Accepts workable decisions and also seeks better alternatives.
• Organizational Savvy – Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, appreciates the main elements of the organizational culture and politics; gives others advice on how to operate effectively. Brings initiatives to the attention of those who can act as champions and advocates.
• Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, encourages and rewards continuous improvement and quality outcomes. Equips others to handle day-to-day tasks effectively on their own. Integrates systems to improve quality and service.

Skills

• Perform Gap Analysis – Operates as a recognized expert to conduct gap analysis between current and future states to identify components of the overall change strategy. Typically known as a subject matter authority.
• Requirements Elicitation and Facilitation – Works at an advanced level to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. Typically works independently and provides guidance.
• Business Requirements Analysis – Works at an advanced level to express user needs in terms of business requirements, identify current capability of the business to deliver, conduct build or buy analyses, and recommend preferred approach. Typically works independently and provides guidance.
• Analyze Current State/AS-IS State – Operates as a recognized expert to understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Typically known as a subject matter authority.
• Diagnoses Needs with Questions – Operates as a recognized expert to systematically assess and identify requirements, issues, or gaps by employing strategic questioning techniques to gather relevant information and determine appropriate solutions. Typically known as a subject matter authority.
• Data Control – Operates as a recognized expert to acquire, organize, protect and process data in order to fulfill business objectives. Typically known as a subject matter authority.
• Define Product/Process Change Strategy – Works at an advanced level to develop an effective change strategy based on gap analyses and enterprise readiness assessment results, including transitions states and release plans. Typically works independently and provides guidance.
• Data Collection and Analysis – Operates as a recognized expert to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically known as a subject matter authority.
• Analyze Alternatives and Recommend Solutions – Operates as a recognized expert to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically known as a subject matter authority.
• Business intelligence and data analysis – Works at an advanced level to analyze and interpret large sets of data in order to identify patterns, trends, and insights that can inform decision-making and drive business growth. Typically works independently and provides guidance.
• Requirements Creation and Verification – Works at an advanced level to create the rules for requirements and design quality, perform verification activities, and maintain quality control. Typically works independently and provides guidance.
• Document and Model User Requirements – Works at an advanced level to utilize the appropriate modeling tool(s) to diagram the requirements from data and state changes, process and process improvements, as well as use cases and user stories. Typically works independently and provides guidance.
• Database Reporting – Works at an advanced level to use database reporting tools and techniques. Typically works independently and provides guidance.
• Database User Interfaces and Queries – Works at an advanced level to create and run queries and interact with various database interfaces and query languages. Typically works independently and provides guidance.
• Review and Reporting – Works at an advanced level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance.

Education

• Master's Degree or Equivalent Level

Experience

• General Experience: Experience level enables job holder to provide leadership to others regarding work related systems, processes and challenges (More than 15 years)
• Managerial Experience: Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years)

Traits

• Need for Achievement – A tendency to work intensely to achieve and exceed difficult standards.
• Adaptability – Comfort with unanticipated changes of direction or approach.
• Focus – Preference for organization, procedure, and exactitude.
• Persistence – A tendency toward passionate and steadfast pursuit of long-term goals, in spite of obstacles, discouragement, or distraction.
• Confidence – The degree to which a person is convinced that they control the course of events in their lives.
• Tolerance of Ambiguity – Comfort with uncertain, vague, or contradictory information that prevents a clear understanding or direction.
• Curiosity – The extent to which a person is likely to tackle problems in a novel way, see patterns in complex information, and pursue deep understanding.
• Sociability – The natural inclination to engage with and interact with others.
• Composure – The ability to stay calm and poised in stressful, difficult, or ambiguous situations.
• Credibility – The degree of consistency between a person's words and actions.
• Assertiveness – The degree to which people enjoy taking charge and directing others.
• Risk-Taking – A willingness to take a stand or take chances based on limited information.
• Empathy – Being attuned to others' feelings,motivations and concerns.
• Situational Self-Awareness – The ability to stay attuned to one's own experiences, motivations, and reactions in the present moment.
• Openness to Differences – A desire to consider and explore differences in perspective, thought, and experience of persons from a variety of backgrounds.
• Influence – The ability to motivate and persuade others.
• Optimism – The degree to which people are comfortable with themselves and positive about life.
• Trust – An expectation of honesty and forthrightness on the part of oneself and others.
• Affiliation – A preference for aligning with a larger team or organization toward a common goal.
• Humility – The degree to which a person is seen as courteous, free from self-absorption, and easy to get along with.

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