Job Description

As a Technical Deployment Specialist, you’ll bridge the gap between business strategy and technical execution. You’ll lead customers through complex implementations, integrations, and automations, translating goals into scalable, data-driven solutions that deliver real business value.

You’ll shape how customers use data, automation, and process design to run smarter and scale faster. Working closely with Sales, CS, and Product, you’ll ensure every deployment creates lasting impact and sets the foundation for growth.

In this role you will:

• Lead customer deployments: Own the full lifecycle of Planhat implementations, from scoping and design to configuration, integration, and go-live.
• Translate strategy into execution: Work with commercial and technical stakeholders to define success and design scalable solutions that make it happen.
• Integrate and automate: Build intelligent workflows and AI-powered automations that connect the customer’s full tech stack, unifying data and processes to drive clarity and efficiency.
• Enable smarter decisions: Use Planhat’s AI and analytics capabilities to help customers see patterns, act faster, and scale what works.
• Collaborate cross-functionally: Partner with Sales, CS, and Product to deliver seamless deployments and continuously improve how we create impact.

You’ve spent 3–5 years in high-performance environments such as management consulting, implementation, RevOps, or a fast-growth SaaS company, where clear thinking and technical problem-solving were the norm. You combine curiosity with discipline and have a track record of turning complexity into clarity. Experience across data, integrations, or automation is advantageous but not required.

You'll thrive here if you are:

• Technically curious: You understand how systems connect and data flows. You’re energized by complex problems and finding smarter, faster ways to solve them.
• Structured and outcome-oriented: You think clearly, communicate simply, and deliver solutions that drive real results.
• Collaborative across domains: You move easily between commercial and technical discussions, translating goals into execution without missing detail.
• Self-directed and adaptable: You take initiative, learn fast, and maintain momentum in ambiguous situations.
• Ambitious and growth-minded: You set high standards and thrive where performance and pace go hand in hand.

If you are the person who raises the bar in your team, on the field, or anywhere performance matters, you will fit right in. Planhat rewards pace, precision, and ownership. Our best Technical Deployment Specialists grow into roles across product, operations, and leadership, shaping how the world’s most customer-centric companies scale.