Job Description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Job Title: Technical Delivery Manager
Reports to: Head of Product Management

The Technical Delivery Manager is responsible for driving the successful delivery of complex technical initiatives across multiple engineering teams. This role ensures that delivery timelines, milestones, and dependencies are well-defined and executed efficiently, while proactively managing risks and maintaining clear communication with senior stakeholders.
You will act as the connective tissue between engineering, product, and business stakeholders — ensuring that teams have the clarity, structure, and support they need to deliver high-quality outcomes on time.

Key Responsibilities

Delivery Planning & Execution

• Create, maintain, and communicate detailed delivery timelines, identifying key milestones, dependencies, and critical paths

• Coordinate cross-team delivery activities, ensuring alignment across engineering, product, and operations.

• Manage rollout plans, ensuring smooth deployment and onboarding of new products or features.

• Track progress, manage scope changes, and ensure transparent reporting on delivery status.

• Identify opportunities for efficiencies and improvements throughout implementation and scoping.

Team Coordination

• Facilitate multiple engineering teams, ensuring they have the right priorities, tickets, and technical context.

• Work closely with Product Managers and Tech Leads to define and refine backlog items.

• Identify and remove delivery blockers, escalating issues when necessary.

• Promote Agile best practices and continuous delivery improvement.

Risk & Dependency Management

• Anticipate and document delivery risks and mitigation plans.

• Identify cross-functional dependencies early, coordinating with relevant teams to resolve conflicts.

• Manage release readiness — ensuring environments, testing, and documentation are in place for smooth launches.

Stakeholder Communication

• Provide regular delivery updates to senior leadership and stakeholders through concise reports or presentations.

• Translate complex technical updates into clear business language.

• Represent delivery status, priorities, and risks in executive reviews and steering meetings.

Key Skills & Experience

• Proven experience in delivery or program management within a technical / software engineering environment.

• Strong understanding of Agile methodologies (Scrum, Kanban) and DevOps concepts.

• Excellent organizational and planning skills, with a sharp eye for dependencies and bottlenecks.

• Ability to communicate effectively with both technical teams and senior non-technical stakeholders.

• Experience managing multiple projects or teams in parallel.

• Proficiency with tools such as Jira, Confluence, Notion, Asana, Trello, or Azure DevOps

Preferred Qualifications

• Background in software development, engineering, or systems delivery (not required, but advantageous).

• Experience in cloud-based environments (AWS, Azure, or GCP).

• Strong data-driven mindset for reporting and performance tracking.

Please note that only successful candidates will be contacted.

All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

Space NK are an equal opportunities employer.

How We Will Use Your Information

We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.