PEOPLE PROFILERS

Technical Customer Support Engineer (Regional)

PEOPLE PROFILERS  •  Singapore, SG (Onsite)  •  3 months ago
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Job Description

Responsibilities

  • Provide regional technical support and troubleshooting for customer issues
  • Manage customer complaints, including RMA coordination and 8D reporting
  • Conduct technical training, seminars, and product support for customers and internal sales teams
  • Advise customers on component usage, applications, and production process best practices
  • Prepare and maintain clear technical documentation and reports
  • Support ad-hoc technical tasks as assigned

Requirement

  • Diploma or Degree in Electronics Engineering or a related discipline
  • At least 5 years of experience in customer support, RMA handling, or electronics-related roles
  • Strong communication and coordination skills with customers and internal stakeholders
  • Willingness to learn and support online seminars, training sessions, and technical documentation
  • Able to work independently with FAE support
  • Open to occasional travel within Asia, when required

Kindly email your resume in a detailed Word format to candy.lim@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

http://www.peopleprofilers.com

DID: 6950 9738

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License No. 02C4944

Registration No. R1109829

PEOPLE PROFILERS

About PEOPLE PROFILERS

We believe that infinite possibilities come from human relationships. That is why it is vital that the right people get connected to the right jobs. We bridge the gap between People and Professions, as is reflected in our logo, where the two P's are intertwined, signifying the bridging of the two.

At People Profilers, we are all about the relationship.

Between the employer and the talent; between us and you.

Vision: Provide to our clients’ unrivalled human resource solutions to achieve their competitive edge and be the preferred talent management firm to organisations.

Mission: Our mission is to deliver the highest standards in Human Resource solution for your organisation in a relationship focused environment by ensuring the right people are suited to the right employment opportunities.

People Profilers Pte Ltd (EA License: 02C4944)

People Profilers (Executive Search) Pte Ltd (EA License: 10C3804)

People Profilers (Services) Pte Ltd

People Profilers Vietnam LLC

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Singapore, SG
Year Founded
2002
Website
peopleprofilers.com
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