Let us tell you a little more about us. Cigna exists to improve lives. With our 74,000 employees worldwide who service Cigna, Express Scripts, and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions.
We are going through an exciting period of expansion; at the centre of our International division’s ambitious growth strategy, we are currently working towards a multi-year effort to implement a consistent digital strategy for the international markets.
Cigna, a leading global health insurer, is experiencing an exciting period. We are looking to recruit an experienced Technical Customer Support Analyst in Nairobi. The successful candidate will be a member of the Technology, Engineering, and Operations group.
Reporting to the Service Desk Team leader, you will provide operational support and account administration to the Service Desk team.
The successful candidate will be a high-performing individual who is methodical, inquisitive, and passionate about technology and service.
You will work about 66% from the Cigna office and 34% from home.
Why should you join Cigna?
You will get to work with a global, truly innovative and flexible Technology division that is growing rapidly due to continued success and massive transformation.
We are constantly investing in, improving and innovating our global technology stack.
You will join a business that truly invests in you as a person. You will be offered the opportunity to progress your knowledge and skills through internal and external training, take secondment to other teams/projects and much more.
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health.
The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.
