We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually love.
Our AI handles every call automatically. But voice is just the beginning. Our vision: to build the world's first fully automated CRM.
8.000+ customers. >€5M ARR. ~30% monthly growth. Target until EOY: €30M.
We live ownership. You're responsible for your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio you’ll build alongside the smartest and most ambitious people around.
Join us now to be part of one of Europe's most exciting growth stories!
As Technical Customer Success Manager for the DACH market, you are the primary point of contact for your customer cohort (of SMBs) once they've signed. You own their success, satisfaction, and retention end to end.
You actively build relationships, identify value drivers, and ensure every customer gets the most out of fonio. You'll spend most of your time in calls and meetings with customers and implementing or improving their setups.
fonio is building the AI communication suite for small and medium businesses; so no call goes unanswered, no lead gets lost, and no customer is left waiting.
What we do
SMBs lose business every day to missed calls and slow responses. fonio puts AI on the front line of customer communication — handling calls and messages automatically, 24/7, without adding headcount.
Our products
→ AI Phone Agent — answers, qualifies, and routes calls around the clock
→ AI WhatsApp Agent — keeps conversations moving on the channel your customers already use
9,000+ businesses across Europe run on fonio.
Why join us
We're a small team shipping fast from Vienna — building software that thousands of real businesses rely on every day. If you want your work to matter from day one and help define how AI changes SMB operations, fonio is the place.
We're seed-funded, scaling fast across Europe, and hiring across 35+ open roles: from engineering and product to sales and marketing. Come build with us.
