We’re a Bay Area Cyber AI startup. We’ve raised funding from top tier investors. Our vision is simple: enable all security teams, to perform security operations with the efficiency and effectiveness needed to prevent breaches . We’re a small team of researchers and engineers with a deep focus in cyber and AI. Our product automates the triage for any security alert leveraging deep research, big data and dozens of AI Agents.
Join us and boost your career.
We are looking for a technically-adept and customer-obsessed Technical Customer Success Manager to join our team in San Francisco. This is a high-impact role designed for someone who doesn't just manage accounts, but acts as a strategic technical advisor.
The ideal candidate will bridge the gap between complex cybersecurity technology and business value, ensuring our enterprise customers successfully adopt, integrate, and scale our B2B SaaS platform. You will be the primary technical point of contact, helping customers navigate the technical nuances of our AI-powered security solutions.
We’re a startup and we’re making decision quickly. Our process is designed to give you the best glimpse of our team and allow us to evaluate your technical and culture fit.
People Screening > Manager Interview > Case > Interview with the VP of Product (where you'll present your case) > Peer Interview

Radiant Security's Adaptive AI SOC platform is designed for enterprise security teams that want to address 100% of the alerts they receive from any tool or sensor.
Ingesting, understanding, and triaging alerts from any security vendor or data source, Radiant ensures no real threats are missed, provides automated remediation, cutting response time from days to minutes, enabling analysts to focus on true positives and proactive security.
Unlike other AI SOC solutions, which are constrained to predefined security use cases, Radiant dynamically addresses all security alerts, eliminating analyst burnout and the inefficiency of switching between multiple tools.
Additionally, Radiant delivers affordable, high-performance log management directly from customers' existing storage, dramatically reducing costs and eliminating vendor lock-in associated with traditional logging solutions.