Location: Ukraine,None,None
Technical Customer Engineer (Pixitmedia)
This is an ideal opportunity for an IT support engineer, who is ready to move into a more technically challenging role. The position offers hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment. You'll be supported by senior engineers and gain exposure to cutting-edge infrastructure technologies.
Key Responsibilities:
|• Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu) in production environments.
• Assist in troubleshooting server, storage, application, and networking issues for global clients.
• Contribute to hardware/software installations, configurations, and deployments.
• Document resolutions and contribute to the internal knowledgebase.
• Learn and assist with enterprise storage systems, including distributed filesystems (e.g., IBM Spectrum Scale / GPFS).
• Support basic networking (VLANs, routing, switch configuration).
• Exposure to automation tools (SaltStack) and scripting (Bash/Python) — training provided.
Candidate Profile:
• Prior experience in an IT support role — apprenticeship, service desk, or infrastructure support.
• Confident working on the Linux command line, with a solid understanding of basic system administration.
• Some exposure to networking, storage, or virtualisation is advantageous.
• Strong analytical and problem-solving mindset.
• Excellent communication skills — verbal and written — for working with technical teams and end users.
• Motivated to learn and grow within a collaborative engineering environment.
Why Apply?
• Opportunity to upskill rapidly in enterprise infrastructure technologies.
• Join a collaborative and technically strong team.
• Direct mentoring from experienced engineers.
• Exposure to systems used by some of the world’s largest media and research companies.
• Pathway to more advanced engineering roles.
DataCore Software is focused on delivering enterprise-class data storage solutions to solve some of the most pressing IT challenges impacting today’s organizations. DataCore’s Software-Defined Storage portfolio helps maximize the value across IT investments by improving data access and protection while reducing costs – onsite, across sites, and in the cloud. Break free from vendor lock-in and future-proof your infrastructure to prepare for the demands of tomorrow. Ensure high-performing, highly available, and cost-effective access to your data where you choose to place it.
With 20 years of deep data storage expertise, DataCore’s value has been proven in over 10,000 deployments across bare metal, physical, virtual, containers, and hybrid environments from the core to the edge to the cloud.
