We have an excellent opportunity for a self-motivated and ambitious individual to join our friendly Technical team!
If you have...
Experience using MS Office packages
Good written, verbal and digital communication skills
Ability to engage with colleagues and service users, collaborating at all levels
Ability to analyse data, spot trends and make data suggested recommendations
Aptitude for identifying issues and recommending effective solutions
and you are...
Accurate and organised with excellent attention to detail
Self motivated and ambitious
Have a “can do” attitude in meeting challenges and resolving problems
Curious and inquisitive
Able to work independently or as part of a team
Calm under pressure and level headed
Methodical
Flexible and adaptable to change
Purpose of the role
This role sits within the technical team, aligned within the Technology and Innovation department. The purpose of this role is to support the Global Technical Department with key activities supporting workflow and manufacturing process optimisation.
By facilitating effective communication this role aims to coordinate the R&D and improvement activities that enhance manufacturing efficiency and in alignment with strategic objectives, ultimately support successful technical improvement projects delivered within the Harrier/DPI framework.
The role requires close alignment and collaboration with the wider Harrier and DPI operations teams to support the business in delivering change to manufacturing quality and production efficiencies, improving customer experience.
Key responsibilities & tasks
Project Identification: Support the creation of investment business cases by undertaking appropriate benefits analysis to help the Head of Equipment Efficiency & Projects and Steering Group prioritise requests appropriately.
Project Administration: Ensure that R&D technical projects are documented, reported and sustained in line with established business processes. Ensuring all supporting information is collected to support investment applications. Administer the global investment approval and asset disposal processes, overseeing progress and providing stakeholder communication updates as needed.
Data Analysis: Collects, analyses, and interprets project data to identify trends, issues, and areas for improvement. Develop reports that provide insights into project performance and help stakeholders make informed decisions.
Communication: Communicates R&D project status, issues, and risks to stakeholders, including project sponsors, senior management, and project team members. Ensure that all stakeholders are informed and aligned on project goals and progress.
Problem-solving: Identifies and resolves issues that arise during the R&D project lifecycle. They work collaboratively with the global technical team to develop creative solutions to problems and ensure that projects stay on track.
Stakeholder Management: works closely with stakeholders to understand their needs and expectations. Ensuring that stakeholders are engaged and informed throughout the technical project lifecycle.
What we offer:
Great package – pay, bonus and pension
33 days’ holiday including bank holidays
Personal development
Recognition and reward
Health Cash Plan
Life Assurance
Employee Assistance Programme
On-site parking and great public transport links

The Harrier group is based in the UK & Czech Republic so perfectly positioned to serve the European market. With over 25 years of experience, a dedicated and experienced team of printing professionals producing a vast product range in state-of-the-art production facilities, The Harrier Group is the number 1 choice for your photo, personalised gift or print on demand fulfilment partner.
From Photo Prints to Personalised Mugs, with Blankets and Wall Art in between, our product range is continually being developed and refreshed. We are also happy to consider producing products not currently in our range. Our production facilities house the largest UK single site installation of HP Indigo digital presses; impressive silver halide, large format, dye sub and UV inkjet print output devices; a vast range of industry standard & specialist finishing equipment, plus our sophisticated mail sorting facility and state-of-the-art IT equipment. Match this with our easy integration options and 24-hour production, we are perfectly positioned to meet your needs.