Emerging Travel Group

Technical Content Support Specialist

Emerging Travel Group  •  Republic of Kazakhstan (Remote)  •  7 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Join our team of content editors who work with information about hotels and rates: we configure, customize, and ensure that every guest sees clear and up-to-date offers on our platform.

Job Responsibilities

  • Quickly identify and resolve technical issues that may arise during bookings;
  • Monitor the quality and accuracy of rate displays for platform users;
  • Work with the CRM system and internal admin panels to enter and update information;
  • Achieve established KPIs (monthly bonus based on performance).

Requirements

  • Ability to quickly switch between tasks and handle several assignments in parallel;
  • Excellent spelling and punctuation, strong computer literacy;
  • Confident PC user, experience with Google Docs;
  • Attention to detail, perseverance, and a high level of self-organization;
  • English language proficiency at Upper Intermediate level or higher.

Benefits

We offer you:

  • Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.

Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Emerging Travel Group

About Emerging Travel Group

Emerging Travel Group is a pioneering travel-tech company operating global booking platforms RateHawk, Roundtrip, and ZenHotels, offering access to 2.9M+ accommodation options in 220 countries. Since 2010, we’ve been proudly building a diverse community of over 3,900+ employees across Europe, the Americas, the Middle East, the CIS, and South Africa, all united in improving travel experience worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Wilmington, Delaware
Year Founded
2010
Social Media