Scope:
The Monitoring & Observability Engineer is responsible for ensuring end-to-end visibility across the Azure platform by implementing and maintaining monitoring, alerting, and observability solutions. This role focuses on proactively monitoring platform health, performance, availability, and security, enabling rapid detection and resolution of issues while supporting reliable and efficient platform operations. The engineer plays a key role in fostering a proactive operational culture through continuous monitoring, analytics, and operational insights.
Our current technical environment:
Our technical environment includes modern cloud and DevOps tooling with IaC (Terraform, Ansible, ARM, Bicep), CI/CD (Azure DevOps, Jenkins, GitHub Actions), and container orchestration (Docker, Kubernetes, AKS). We leverage Azure and OCI platforms, automation frameworks, microservices architecture, and observability tools, while also adopting emerging technologies such as GenAI and AI/ML.
What you’ll do:
Monitor the health, availability, performance, and security of Azure platform services using Azure Monitor, Log Analytics, Application Insights, and Elastic.
Maintain and monitor dashboards, alerts, and key operational metrics across platform services including IAM, APIM, MongoDB, Stratosphere, Portal Shell, Portal Collaboration, and Event Framework.
Respond to monitoring alerts, perform initial triage, and escalate incidents to appropriate L2/L3 teams in accordance with defined procedures.
Monitor authentication services, token issuance processes, and access management operations within Azure AD / Entra ID to ensure service availability and compliance.
Track API gateway performance metrics, including latency, error rates, throttling events, and quota utilization, and report anomalies to support teams.
Review logs, traces, and monitoring data to identify operational issues, performance degradation, and potential service disruptions.
Execute synthetic monitoring checks and validate end-to-end user journeys to ensure platform functionality and availability.
Follow established runbooks and operational procedures to support incident resolution and routine maintenance activities.
Collaborate with engineering and operations teams to improve monitoring coverage, alert accuracy, and operational efficiency.
Participate in shift operations, monitoring reviews, and continuous improvement initiatives aimed at reducing incident response times and enhancing platform reliability.
Monitor the health, availability, performance, and security of Azure platform services using Azure Monitor, Log Analytics, Application Insights, and Elastic.
Maintain and monitor dashboards, alerts, and key operational metrics across platform services including IAM, APIM, MongoDB, Stratosphere, Portal Shell, Portal Collaboration, and Event Framework.
Respond to monitoring alerts, perform initial triage, and escalate incidents to appropriate L2/L3 teams in accordance with defined procedures.
Monitor authentication services, token issuance processes, and access management operations within Azure AD / Entra ID to ensure service availability and compliance.
Track API gateway performance metrics, including latency, error rates, throttling events, and quota utilization, and report anomalies to support teams.
Review logs, traces, and monitoring data to identify operational issues, performance degradation, and potential service disruptions.
Execute synthetic monitoring checks and validate end-to-end user journeys to ensure platform functionality and availability.
Follow established runbooks and operational procedures to support incident resolution and routine maintenance activities.
Collaborate with engineering and operations teams to improve monitoring coverage, alert accuracy, and operational efficiency.
Participate in shift operations, monitoring reviews, and continuous improvement initiatives aimed at reducing incident response times and enhancing platform reliability.
What we are looking for:
2–4 years in Azure cloud operations or SRE roles.
Immediate Joiners Preferred
BE/Btech/Engineering Degree must
Relocation to Coimbatore preferred
In-Person interviews
Strong Azure platforms fundamentals expert
Identity access management tools expertise
Monitoring tools and Kubernetes
Hands-on experience with KQL, Log Analytics workspaces, and Azure Workbooks.
Demonstrated ability to design alert hierarchies and reduce alert fatigue.
Familiarity with APIM diagnostic settings and event hub log forwarding.
Experience monitoring MongoDB Atlas or similar NoSQL databases.
Knowledge of OAuth 2.0 / OIDC flows for IAM health monitoring.
Exposure to event-driven architectures (Azure Event Grid, Service Bus, Event Hubs).
Strong communication skills — ability to translate metrics into business impact.
AZ-900 / AZ-104 / AZ-204 certifications preferred.
Strong exposure to cloud technologies
Application & Production Monitoring and Support
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption.
Blue Yonder is proud to be an Equal Opportunity Employer. We want you to bring your authentic self to work every day. We know that the best businesses are diverse and inclusive. Our unique talents make for great ideas, empathetic workplaces and drive results. We welcome all job applicants, so apply today.
Please Be Advised: Any communications from a Blue Yonder representative related to an open position at Blue Yonder will come from an @blueyonder.com email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in-person or through a secure video call. We will not ask you for sensitive information nor will we ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement authorities. To learn more about other potential job scams click here.
