Job Description

Job Summary

To support the configuration, testing, and deployment of Kinaxis RapidResponse solutions. Play a key role in the implementation of supply chain planning applications, assisting in solution delivery, data validation, and end-user support across demand, supply, and inventory planning processes.

Key Responsibilities

• Configure and maintain Kinaxis RapidResponse Workbooks, Worksheets, Tasks, Alerts, Filters, and Dashboards based on design documents.
• Support the development and tuning of planning logic, constraints, and data models.
• Assist in data integration testing, data validation, and load monitoring between ERP systems (e.g., SAP, Oracle) and Kinaxis.
• Perform data reconciliation and cleansing to ensure consistency and accuracy across planning modules.
• Support unit testing, system testing, and user acceptance testing (UAT) activities.
• Create and maintain functional documentation, test cases, user guides, and configuration trackers.
• Collaborate with business analysts, solution leads, and client stakeholders to understand planning needs and provide configuration support.
• Participate in functional workshops, training sessions, and user support activities.
• Troubleshoot and resolve issues related to Kinaxis configuration or data.
• Provide post-deployment support and participate in hypercare activities.

Skill Requirements

• 2–4 years of hands-on experience with Kinaxis RapidResponse in a support or implementation role
• Familiarity with planning functions such as Demand Planning, Supply Planning, S&OP, Inventory Management
• Working knowledge of configuring:
• Workbooks, Worksheets, Filters, Tasks, Alerts, Metrics, Dashboards
• Basic understanding of data models and integration with ERP systems
• Good analytical and problem-solving skills
• Effective communication and collaboration skills
• Ability to document and track configuration changes and issues

Preferred Qualifications

• Exposure to ERP systems like SAP ECC/S4HANA or Oracle
• Kinaxis certification (e.g., Contributor or Author) is a plus
• Understanding of supply chain planning principles and KPIs
• Experience working in Agile or hybrid project delivery environments

Education

• Bachelor’s degree in Supply Chain, Engineering, Computer Science, Information Systems, or a related field

Other Requirements