Job Description

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

Technical Consultant (Tech Con)

The Technical Consultant is responsible for supporting data conversions, system implementations, testing, and client-facing technical activities. This role requires strong SQL expertise, the ability to work independently, and clear communication with non-technical end users. The consultant will collaborate with internal teams and third-party vendors to ensure successful project delivery within established timelines.

Key Responsibilities

• Perform data conversions and validation across multiple database platforms o C# skills (required)
  • Fluency in C#
  • Comfortable with tools: Visual Studio
  • Git/version control
• Impresa on Microsoft SQL Server (required)
• Develop, modify, and support custom Crystal Reports using Crystal Reports and SQL
• Support system implementations and testing activities, including:
  • Azure environment fundamentals o IIS setup and configuration
  • Windows system configuration and troubleshooting
    • Mapped drives
    • Basic networking concepts
    • Active Directory
    • Parallels setup
    • Remote Desktop (RDP) troubleshooting
• Prepare and manage backups and test environments
• Coordinate technical efforts with third-party vendors and internal teams
• Produce clear technical and system documentation
• Communicate effectively with clients throughout project lifecycles, including explaining technical concepts to non-technical users
• Manage time effectively and work against defined project timelines
• Work independently with minimal supervision while maintaining accountability

Required Skills & Qualifications

Experience:

• Minimum 5+ years of hands-on experience in a technical consulting, implementation, or systems support role

Technical Skills (Required):

• Strong SQL skills (non-negotiable)
• Experience with Microsoft SQL Server
• Crystal Reports development and customization
• Windows server and workstation configuration
• Experience with C#
• Experience with Visual Studio
• IIS setup and support
• Data conversion and validation experience

Communication & Professional Skills (Required):

• Excellent written and verbal communication skills (non-negotiable)
• Clear, professional English communication with American end users who may have little to no technical background
• Ability to gather requirements, explain solutions, and manage expectations

Preferred Skills

• Experience with C#
• Comfortable with tools: Visual Studio
• Azure fundamentals or hands-on exposure
• Experience coordinating with third-party vendors
• Familiarity with implementation and UAT testing processes

Additional Requirements

• Strong time management skills with the ability to prioritize and meet deadlines
• Ability to work independently and proactively
• Comfortable speaking directly with clients in a professional services environment
• Work 8am Central Time Zone to 5pm Central Time Zone

Exciting Benefits we offer:

• Market-leading Salary

• Medical Coverage – Self & Dependents

• Parents Medical Coverage

• Provident Fund

• Employee Performance-based bonuses

• Home Internet Subsidy

• Conveyance Allowance

• Profit Sharing Plan [Tenured Employees Only]

• Life Benefit

• Child Care Facility

• Company Provided Lunch/Dinner

• Professional Development Budget

• Recreational area for in-house games

• Sporadic On-shore training opportunities

• Friendly work environment

• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.