Job Description

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

Jetstar thrives on innovation! We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.

Reporting to the Manager External Maintenance Base (SIN), your main accountabilities will include:

• Manage the performance of the external service provider against agreed KPIs as to ensure that the supplier delivers to the Terms of the contract.
• Ensure that Quality and Safety Management System is maintained, including but not limited to Safety, aircraft maintenance, training records, GSE, tooling, and equipment within their organisation.
• Provide end to end technical delivery of cabin presentation and IFE standards, services and serviceability.
• Manage the continued airworthiness compliance and also ensuring compliance with OH&S and SMS requirements
• Implement/participate on business improvement strategies/projects

To be successful in this role, you will demonstrate the following skills and experience:

• Aircraft Maintenance Engineer Trade/ LAME qualification (group 20) highly regarded
• Business degree/diploma (or equivalent) highly regarded.
• Sound aircraft Industry Experience, including experience in a supervisory capacity.
• Experience within a line maintenance environment.
• Detailed understanding of airworthiness regulatory requirements for engineering maintenance organisations.
• Sound experience managing supplier relationships and contract delivery (internally and externally) Project management
• Good negotiation skills and implementation of high profile projects / initiatives.
• Excellent communication skills with all customers internal and external.
• Able to communicate business status through reporting methodologies, such as business scorecards.
• High flexibility and adaptable approach
• Superior relationship building and influencing capability