Toromont Cat

Technical Communicator - Reman Bradford

Toromont Cat  •  $70k - $87k/yr  •  Ontario, CA (Onsite)  •  1 month ago
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Job Description

Toromont Reman is looking for a Technical Communicator to join our team in Bradford! The Technical Communicator will provide valuable support to our Heavy Equipment Technicians and product support staff through top technical expertise on our Caterpillar Product Line.

Pay Type

Full Time, Permanent

Compensation

$69,520 - $86,900

The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Reman Technical Communicator, YOU will experience:

  • Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
  • Working for the best in class equipment dealer and with the premium Caterpillar brand
  • Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
  • Competitive total rewards including: wages, benefits, and premiums (as eligible)

In a typical day, YOU will:

  • Provide technical support to the Toromont Cat service operations; including after sales service, shop, rental, sales, parts, branches & customers
  • Be the prime point of contact between the service departments and Caterpillar
  • Review the product problems for the products under their responsibility and propose solutions
  • Perform failure analysis, identify the root cause of failure and produce reports
  • Write site visit reports and technical reports, as needed
  • Provide technical support for the various special projects
  • Help with the application and understanding of the manufacturer’s warranty policies
  • Develop & maintain a solid technical knowledge of the products sold by Toromont Cat
  • Provide regular technical updates to the technicians that repair and maintain the products under their responsibility
  • Inform Caterpillar about new product problems and work with the various groups at Caterpillar to resolve those problems and to improve the products
  • Actively participate in PPM (Product Problem Management) initiatives
  • Periodically provide technical seminars, training sessions, and create technical documentation as required

Must-haves for this role:

  • A Heavy Equipment License or equivalent experience in a the Technical Field/Heavy Equipment Industry
  • Highly safety conscious with a minimum of 5 years practical experience diagnosing, troubleshooting and repairing Cat Heavy Equipment

About Toromont Reman

Toromont Reman helps you maximize your investment in equipment. Industry leader in parts availability and warranty coverage. Whether you are looking for a custom rebuild or remanufacturing, we provide reliable, certified ISO-9001 service to all Cat and other manufacturers' equipment. Thanks to our group of more than 75 skilled and dedicated specialists, we offer the industry's best warranty.

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

Toromont Cat

About Toromont Cat

Toromont Cat est le concessionnaire Caterpillar autorisé au Manitoba, en Ontario, au Québec, au Nouveau-Brunswick, en Nouvelle-Écosse, à l’Île-du-Prince-Édouard, à Terre-Neuve et Labrador et au Nunavut. Nous nous spécialisons dans l’approvisionnement et l’entretien d’équipement neuf et usagé appuyés par un service après-vente exceptionnel.

Créée en 1993, Toromont Cat est une division de Toromont Industries (TSX : TIH), une société à croissance diversifiée cotée en bourse qui a été incorporée en 1963. Notre priorité est d’offrir à nos clients des solutions qui contribuent au succès de leur entreprise. Avec plus de 300 modèles de machines et d’accessoires spécialisés dans la gamme de produits Cat, une multitude d’équipements connexes et de partenaires technologiques, un service varié et des options de location, nous pouvons répondre à vos besoins, quelque soit la tâche à accomplir.

Toromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.

Established in 1993, Toromont Cat is a division of Toromont Industries (TSX: TIH), a publically traded, diversified growth company incorporated in 1963. We are focused on offering our customers solutions aimed at making their business more successful. With over 300 machine models and specialized attachments in our Cat equipment product line, a host of allied equipment and technology partners, and varied service and rental options, regardless of your needs or the job at hand, we strive to be your first choice.

For more information please visit www.toromontcat.com

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Concord, CA
Year Founded
1993
Website
toromontcat.com
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