Job Description

About the Role

We’re looking for a Technical Commercial Manager to help us scale Shellworks by building a high-quality pipeline of opportunities in personal care & wellness. This is a broad commercial role for someone who enjoys talking to and managing customer relationships whilst working on technically complex projects. In this role you will need to expertly coordinate with multiple parties internally and externally and creative problem solving, rather than sitting in a known and understood sales process.

Working closely with our founders, commercial director, in-house designers and engineering team, you’ll help turn Shellworks’ commercial signals in new markets into commercial opportunities.

This role is perfect for someone who can combine creative problem solving with commercial focus turning customer insights and market knowledge into measurable results. You’ll have high autonomy, work closely with the leadership team, and the chance to shape how Shellworks enters this new growth stage.

Key Responsibilities

As Technical Commercial Manager at Shellworks, you’ll work in the below areas:

• Technical Sales & Business Development: Own the full sales cycle for bespoke projects: prospecting, qualification, scoping, proposal, negotiation and close.
• Build and defend commercial proposals: Own the proposal creation to develop pricing, timelines and technical specifications with engineering, manufacturing and creative support.
• Cross-Functional Coordination: Act as the bridge between the customer and internal teams (engineering, manufacturing, design, materials) ensuring technical feasibility and managing handoff from sales to delivery.
• Customer Relationship Management: Build long-term relationships with technical buyers, procurement leads and senior decision-makers. Manage key accounts post-sale to identify upsell, renewal and referral opportunities.
• Strategy & Insights: Provide market and competitive intelligence to inform product development and go-to-market strategy

Must haves - Shellworks values alignment

• It can be done mindset: Action oriented - moves deals forward rather than waiting for perfect information.
• A critical problem-solving attitude: you frame problems with hypotheses, solutions and metrics.
• Master of your craft: you’re genuinely interested in the product, the technology and how things are made as well as your customer’s problems and needs.
• Ambitious by nature: highly accountable and outcome oriented.
• We’re singular: Able to work closely and collaboratively with engineering, design, manufacturing and operations teams.
• Signal > Noise: This role will have high ambiguity due to the long and complex sales cycles. This will require excellent critical thinking skills to move the conversation and company forward.

Ideal experience

• 3–5 years in technical sales, solutions engineering, or business development in a manufacturing, materials, hardware or deep-tech environment.
• Experience working cross-functionally with engineering and manufacturing teams.
• Demonstrated track record of closing complex, bespoke or consultative deals.
• A degree in science, engineering, or related fields.

Don’t meet 100% of the qualifications?

Studies show that women and people from underrepresented groups often hesitate to apply unless they meet every requirement. At Shellworks, we value diversity of thought and recognise that skills and experience can be built in many ways. If you’re excited about this role and our mission but don’t tick every single box, we’d still love to hear from you.

What we offer

🌴 25 days holiday + bank holidays + Christmas shut down (the office closes between Christmas and New Year - it doesn’t come out of your allowance)

👶 Enhanced parental leave - 12 weeks maternity at full pay, 6 weeks paternity at full pay

💚 Heka wellbeing allowance - to spend on what matters to you - gym, therapy, nutrition, learning, fertility and menopause support, and lots of other options!

🩺 Virtual GP - same or next day appointments and private prescriptions delivered to you

🚲 Cycle to work scheme - buy, subscribe to, or share a bike with savings of up to 42% via salary sacrifice

👍 Competitive salary + equity options

📚 Growth and development opportunities as we scale

🎉 Regular socials + daily catered lunch at the office

🐚 A tightly knit, passionate team making a real impact

Join us

Becoming part of Shellworks means joining a high-growth company with the vision to completely transform the plastic packaging industry (and beyond!). Our world-class team includes experts in materials science and visionary entrepreneurs dedicated to creating a better future. Together, we're committed to ending plastic pollution.