Greencross Vets

Technical Business Analyst & Tester (PIMS program)

Greencross Vets  •  North Ryde, AU (Hybrid)  •  3 days ago
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Job Description

Fixed Term Contract | Full-time | Project-Based Role

Play a Key Role in a National Transformation Program

We’re looking for a Technical Business Analyst & Tester to join our PIMS (Practice Information Management System) program—one of the most significant transformation initiatives across Greencross. This is a fixed term contract starting July 2026 (or sooner) between 9-12 months.

This role plays a key role in shaping, validating and assuring a modern, integrated system that supports both GP and Specialty & Emergency environments. You’ll work across the full lifecycle—build, configuration, pilot and rollout—ensuring the solution meets both technical and clinical needs.

Make an Impact Across the Business

In this role, you’ll combine technical analysis, documentation, and hands-on testing to ensure the PIMS solution is fit-for-purpose and future-ready.

You’ll partner with SMEs, technical leads and vendors to:

  • Capture and translate business, clinical, and operational requirements

  • Develop detailed user stories, functional requirements and acceptance criteria

  • Design and document integrations across systems (labs, diagnostics, payments, reporting, APIs and more)

  • Create and maintain technical artefacts including data flows, mappings and interface specifications

  • Support solution design workshops and validate system expectations

Drive Quality Through Testing & Validation

A strong focus of this role is ensuring system quality through structured QA and testing processes. You will:

  • Develop and execute test plans, scripts and end-to-end test scenarios

  • Lead defect identification, triage and re-testing cycles

  • Validate system behaviour, integrations and data outputs

  • Ensure traceability between requirements, configurations and testing outcomes

  • Support data migration validation from legacy systems (e.g. RxWorks)

Support Rollout & Continuous Improvement

As the program progresses, you’ll play a key role in successful deployment by:

  • Supporting clinic readiness, rollout sequencing and validation

  • Assisting training and change teams with technical insights and troubleshooting guidance

  • Providing hands-on support during pilot, hypercare and rollout phases

  • Maintaining structured documentation and contributing to governance processes

About You

You’re a technically strong and detail-oriented professional who enjoys working across both analysis and testing.

You’ll bring:

  • 3–5+ years’ experience as a Technical Business Analyst, Systems Analyst or QA Analyst

  • Strong experience documenting integrations, system behaviours and technical requirements

  • Hands-on testing experience including integration and end-to-end testing

  • Excellent analytical, problem-solving and process mapping skills

  • Experience working in Agile or hybrid delivery environments

Highly regarded:

  • Experience in healthcare, veterinary or clinical systems

  • Exposure to data migration, system rollout or large-scale transformation programs

  • Familiarity with systems like RxWorks or similar ecosystems

Why Join the PIMS Program?

This is a rare opportunity to be part of a large-scale, business-critical transformation, where your work will directly impact clinics, teams and patient care across the network.

You’ll benefit from:

  • Working on a national program with high visibility and impact

  • Exposure to complex system integrations and modern architecture

  • A collaborative environment across technical, clinical and operational teams

  • The opportunity to influence system design, rollout success and long-term scalability

Interested?

If you’re looking to combine technical analysis with hands-on testing in a meaningful program role, we’d love to hear from you.

For a confidential discussion, reach out to:

Sharleen Harman

Talent Acquisition Business Partner

0420 249 101 | sharleen.harman@gxltd.com.au

Additional Information

#GPWC

Greencross Vets

About Greencross Vets

Established in 1994, Greencross Vets is the largest veterinary services provider in Australia where we operate over 150+ clinics including General Practices and Animal Emergency Clinics.

As Australia's leading veterinary group, we provide pet owners access to a network of well-equipped veterinary practices run by local veterinary teams, which offer exceptional client and patient care.

We feature some of the most advanced practices in the veterinary industry and choose the best diagnostic tools, treatments and preventative measures based on clinical excellence.

Greencross are part of a community of vets who enjoy sharing their knowledge and clinical expertise. Complex cases can be discussed with our centres of excellence, where we have the most advanced equipment and nationally recognised teams of specialist vets. Finally, there’s our Vet Advisory Board (VAB) that leads our clinical practice and maintains our high standards consistently across the group.

Our operations include:

• General Practices

• Emergency Centres

• Specialist Centres

General practices, consisting of veterinary practices that offer consultations and associated diagnostics capabilities and general practice medical and surgical treatment options. Emergency centres, providing full animal hospital facilities for after-hours care and treatment of sick pets, and Specialist centres providing veterinary care across a number of specialist services including medicine, surgery, pathology, radiology, dermatology, cardiology, ophthalmology and dentistry.

For more information about Greencross Vets and our culture please visit www.greencrossvet.com.au or www.greencrossvet.com.au/careers to learn more about joining Greencross Vets.

Industry
Veterinary & Animal Care
Company Size
501-1,000 employees
Headquarters
North Ryde, AU
Year Founded
1994
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