The Technical Business Analyst will be responsible for gathering, analyzing, and documenting business and technical requirements for web-based software projects. The successful candidate will work closely with stakeholders, project managers, and development teams to ensure that project goals align with business objectives and technical capabilities.
Collaborate with stakeholders to gather and define clear, actionable business and technical requirements
Document use cases, user stories, workflows, and business processes
Translate business needs into functional specifications for the development team
Assist in creating project documentation including wireframes, process flow diagrams, and functional requirements
Act as a liaison between business units and technical teams throughout the project lifecycle
Support the development and QA teams during implementation and testing phases
Conduct impact analysis, gap analysis, and feasibility studies for proposed changes
Participate in and facilitate meetings, workshops, and requirement-gathering sessions
Assist in user acceptance testing (UAT) and support post-deployment activities
Proven experience as a Business Analyst, preferably in a
software development
or
web-based project environment
Solid understanding of the
Software Development Lifecycle (SDLC)
Experience working in Agile or hybrid development methodologies
Ability to bridge business needs with technical solutions
Familiarity with web technologies such as
HTML, CSS, JavaScript, and PHP concepts
Basic understanding of relational databases, particularly
MariaDB/MySQL
, with the ability to write basic
SQL queries
Experience using diagramming tools like
UML
or
BPMN
for use cases, process flows, and system modeling
Proficiency with requirement management tools such as
Jira
Good understanding of
API concepts
and web service interactions
Exceptional communication and interpersonal skills with the ability to work effectively with both technical and non-technical stakeholders
Strong analytical and problem-solving capabilities
Excellent documentation skills, with a focus on clarity and precision
Active listening skills and a proactive approach to requirement elicitation
Ability to facilitate workshops, meetings, and discussions with multiple stakeholders
Strong negotiation and conflict resolution skills
Highly organized, detail-oriented, and self-motivated

Talent Shore connects top talent in South Africa with leading recruitment businesses in the United Kingdom, Europe and the United States.
We’re proud to be the first offshoring company, focussed on the recruitment sector, with a track record of successfully helping recruitment businesses to scale up through cost-effective talent acquisition and management.
For companies, we take the risk out of the offshoring process by supporting your business to effectively scale your operations and maximise the productivity of your teams in the UK, Europe, USA and South Africa. South Africa has an amazing pool of talented and skilled professionals who can help your business grow.
For SA employees, we are looking for Recruitment / Talent Acquisition / Admin / Compliance / Accounting specialists of varying levels of skill and experience. The international clients we work with offer excellent salaries, in-country support, professional development and real investment in your career growth.
Reach out to our team today.