Job Description

Technical Business Analyst

Location: Remote (Preferred to be based in Virginia or New York) 

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

ICF is seeking a Technical Business Analyst to work within a dynamic and highly innovative team environment in our Centralized Ops, Analytics & Technology group. The IT Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. Support project delivery on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

What you will be doing:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
• Work with stakeholders of IT systems to define the system requirements and design approach
• Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
• Develop an understanding of the client processes and procedures and assist with making improvements relative to technology
• Work with a team of senior technologists and to deliver solutions for clients
• Support users through training, as well as provide one-on-one technical assistance

What we need you to have (minimum qualifications):

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field
• 2+ years of experience supporting business analysis, IT systems, or software development projects
• Experience gathering requirements and creating documentation such as use cases, process flows, and requirements specifications
• Experience testing software, tracking issues, and collaborating with developers to ensure requirements are met
• Proficiency with Microsoft Office applications, including Excel, Visio, and PowerPoint

What we would like you to have:

• Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders
• Experience with testing software, tracking issues, and working with developers to ensure that requirements are being met
• Experience with content management systems, including user roles, configuration, and content editing
• Ability to write basic HTML and SQL, experience in Data Integration and knowledge of reporting tools like Cognos, Microsoft Power BI.
• Knowledge of Project, Change, Configuration and Release management is a plus

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$67,355.00 - $114,503.00

Virginia Remote Office (VA99)