Job Description

Job Title:
Technical BA (807184)

Location:
Harrisburg, PA

Client:
Commonwealth of PA

Duration:
06 Months

Note: This position is primarily remote; however, this position will require reporting to the Commission’s headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Show backs, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare). Any absence from sessions requires prior approval from Project Principal.

Key Responsibilities

Elicit, document, and manage business and functional requirements for credit card payment processing systems, including authorization, clearing, settlement, chargebacks, and dispute resolution workflows.
Translate complex business requirements into detailed functional specifications, user stories, process flows, and data mapping documents for development and QA teams.
Analyze end-to-end payment lifecycle processes including card authorization, capture, refund, tokenization, 3DS (3D Secure), and fraud management.
Collaborate with internal teams (engineering, product, compliance, risk, and operations) and external vendors/partners to define and deliver payment solutions.
Support and participate in UAT (User Acceptance Testing), system integration testing (SIT), and regression testing cycles, including reviewing test cases and defect management.
Ensure all payment solutions adhere to PCI-DSS compliance standards, regulatory requirements, and industry best practices.
Facilitate workshops, stakeholder meetings, and sprint ceremonies (in Agile environments) to drive alignment and timely delivery.
Analyze payment data and transaction reports to identify trends, anomalies, and areas for process improvement.
Support go-live activities, post-implementation monitoring, and production incident resolution related to payment systems.
Assist in documenting API specifications and integration guides for payment gateway and processor connectivity.

Required Qualifications

4–7 years of experience as a Business Analyst or Technical Business Analyst, with a strong focus on credit card or digital payments processing.
Deep knowledge of the payments ecosystem: card networks, issuers, acquirers, payment gateways, and processors.
Proficiency with payment authorization/settlement flows.
Experience with PCI-DSS compliance requirements and tokenization/encryption concepts.
Solid understanding of REST APIs and ability to read and interpret API documentation and message schemas.
Strong skills in writing BRDs, FRDs, user stories, use cases, data flow diagrams, and process maps.
Experience working in Agile/Scrum methodology using tools such as Azure DevOps.
Excellent communication and stakeholder management skills.

Preferred Qualifications

Experience with 3D Secure (EMV 3DS), EMV chip, contactless payments, and digital wallets (Apple Pay, Google Pay).
Knowledge of chargeback and dispute management processes.
Familiarity with payment platforms such as Fiserv, FIS, ACI Worldwide, Worldpay, Stripe, Adyen, or Cybersource.
Preferred Certifications: CBAP, PMI-PBA, or relevant payments industry certifications (e.g., AAP – Accredited ACH Professional).
Experience with fraud detection tools and rules engines.
Experience with reconciling merchant activity to the system

Technical Skills

Tools:
MS Office Suite, Miro, ADO
Languages/Query:
SQL, basic understanding of XML/JSON
Standards:
ISO 8583, ISO 20022, PCI-DSS, EMV
Methodology:
Agile/Scrum, Waterfall, or hybrid

If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why

you think you are a fit.

About Us:

Since 2000, Tri-Force Consulting Services (
https://triforce-inc.com
) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

About Tri-Force Consulting Services Inc. | IT Recruitment & Staffing Agency

Tri-Force Consulting Services, Inc. - Pioneering IT Solutions in the Philadelphia Region

Website: https://triforce-inc.com

Schedule a Meeting: https://triforce-inc.com/request-meeting/

Since its establishment in 2000, Tri-Force Consulting Services, Inc. has emerged as a leading MBE/SDB-certified IT consulting firm in the Philadelphia region. Our unwavering commitment to delivering innovative, cost-effective solutions has propelled us to the forefront of the industry, enabling us to serve a diverse clientele across both government and commercial sectors.

Our Services

1. IT Staffing Solutions

Tri-Force specializes in providing tailored IT staffing solutions that include:

Contract Staffing

Contract-to-Hire

Full-time Placement

Our staffing services are designed to connect businesses with top-tier IT talent, ensuring they have the right expertise to drive their projects forward.

2. Software Development

We excel in developing robust software solutions that cater to a variety of needs:

Web Applications

Mobile Applications

Our team of experienced developers leverages the latest technologies to create high-performance, scalable, and secure applications that meet our clients' unique requirements.

3. Systems Integration

Our systems integration services ensure seamless connectivity and functionality across various IT systems. We help businesses streamline operations and improve efficiency by integrating disparate systems into a cohesive IT environment.

4. Data Analytics

Tri-Force offers comprehensive data analytics services to help organizations make data-driven decisions. Our expertise includes data mining, predictive analytics, and business intelligence, enabling our clients to unlock valuable insights and drive strategic initiatives.

5. System Automation

We provide system automation solutions that enhance productivity and efficiency. Automating repetitive tasks and processes, we help businesses reduce operational costs and improve overall performance.

Industry

IT & Software

Company Size

51-200 employees

Headquarters

Lansdale, PA

Year Founded

2000

Website

triforce-inc.com

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