10+ years in business analysis or a combination of technical and BA roles, with at least 5 years as a technical
• Technical foundation either through prior software development, API design, systems integration, or
solution architecture experience that enables credible engagement with development and architecture
teams on technical specification and design questions.
• Demonstrable experience writing API specifications using OpenAPI / Swagger or equivalent, with a clear
understanding of REST API design principles, HTTP methods, authentication patterns, and error handling.
• Proven experience documenting integrations with core banking systems Finacle, Nucleus, FLEXCUBE,
TSYS, or similar including data mapping, event flow documentation, and transformation logic between
digital and core banking layers.
• Strong experience writing technical user stories and acceptance criteria at a level of precision that eliminates
developer ambiguity including edge cases, error states, data validations, and business rule logic.
• Experience supporting QA teams including test scenario design, test data specification, defect triage, and
UAT facilitation in regulated banking environments.
• Solid understanding of mobile application delivery how native iOS and Android apps consume APIs,
session management, push notification flows, biometric authentication, and offline-first patterns sufficient to
write accurate mobile feature specifications.
• Familiarity with agile delivery tools (Jira, Confluence) and requirements management practices in sprint-based
delivery environments.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. CBAP, BCS BA
certification, or equivalent preferred.
CORE COMPETENCIES
● Technical specification writing API contracts, integration specs, and precise user stories
● Core and surrounding system integration analysis Finacle, Nucleus, TSYS, FIS
● Mobile and digital channel functional analysis
● Requirements traceability and scope management discipline
● Business rules documentation and functional gap analysis
● UAT support, test scenario design, and defect triage
● Stakeholder elicitation and business-to-technical translation
● Delivery artefact quality and version control discipline
Virtusa is a global product and platform engineering services company that makes experiences better with technology. We help organizations grow faster, more profitably, and more sustainably by reimagining enterprises through domain-driven solutions. We combine strategy, design, and engineering, backed by unmatched expertise at the intersection of industry, business, and technology to generate real-world business impact for clients.
Headquartered in Massachusetts with global delivery centers, Virtusa provides a broad range of services, solutions, and assets, including strategy and design, AI advisory and services, digital engineering, data and analytics, digital assurance, cloud and security, cx transformation and managed services across industries such as financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology.
