Job Description

Nissan’s Global Customer Experience organisation is leading strategy and delivery of seamless, end-to-end customer journeys across digital and physical touchpoints enabled by our Global Digital Platform PACE (Platform for Accelerated Customer Experience).

We are seeking a highly organised, proactive, and professional Technical Assistant to provide comprehensive support to the Vice President during maternity cover. During this 9mth fixed term position you will have the opportunity to demonstrate your strong business acumen and ability to operate within an international environment.

This role serves as a key coordination point between the VP, customer experience leaders, regional teams, senior stakeholders, and corporate functions, ensuring the efficient management of priorities, communication, business reporting, and strategic activities.

Main Responsibilities include:

Governance Management

• Support the preparation and consolidation of regional and global reports and presentations.

• Coordinate inputs from cross-functional teams to consolidate for the VP.

• Monitor deadlines and proactively follow up with stakeholders to ensure deliverables are met.

Communications Management

• Prioritise communication plan and content calendar for internal stakeholders

• Prepare meeting materials, record minutes, and track action items

• Execute editorial review and uphold communications quality

Project & Strategic Support

• Assist in the management of strategic projects and business initiatives led by the VP.

• Maintain accurate documentation, records, and filing systems.

• Collaborate with internal and external stakeholders to facilitate efficient business operations.

• Manage vendor alignment and negotiation on key topics

Stakeholder Management

• Act as a key point of contact for senior leaders, regional teams, and external partners.

• Build effective working relationships across diverse cultures and geographies.

• Maintain a high degree of professionalism, discretion, and confidentiality at all times.

Qualifications & Experience

• Degree in Business Administration, Marketing, Management, or a related field.

• Solid experience supporting senior executives in a multinational & multicultural environment required.

• Experience within automotive, marketing & sales, or other fast-paced corporate environments preferred.

• Advanced Microsoft Office skills, particularly PowerPoint, Excel, and Outlook.

• Excellent organizational, communication, and stakeholder management skills.

• Fluent English required.

Key Competencies

• Highly organised and detail-oriented.

• Strategic mindset and strong communication skills.

• Proactive and able to manage multiple priorities.

• Strong business acumen and problem-solving skills.

• Professional, discreet, and able to work independently.

• Comfortable working in a global, multicultural environment.

This is not an exhaustive list and you are required to be flexible in your approach to carrying out your duties which may change from time to time to reflect changes in the Company’s approach to a culture of continuous improvement

What we offer

• Competitive base salary

• 26 days holiday + bank holidays

• Contributory pension

• Private medical & dental cover

• Enhanced maternity & paternity leave

• Remote Working Policy (2 Days per week)

• Flexible start / finish times

• Early Friday option

• Offices in the heart of Paddington, 5 minutes walk from the station

• All of us at Nissan - regardless of functional area or expertise - share a passion to design, manufacture and sell high-performance, fun to drive vehicles. Nissan is an Equal Opportunity Employer for all. Applicants will be considered for all positions regardless of race, gender, military status, disability, or any other status protected by law.

London United Kingdom