Job Description

Technical Assistant
£45,750 - £55,323 per annum

About the HRA Capital Programme

The Housing Revenue Account (HRA) Capital Programme is a large-scale investment programme focused on improving, maintaining, and ensuring the long-term sustainability of the Council’s housing stock and associated assets.

The programme delivers a wide range of strategic projects and planned works designed to enhance resident safety, building compliance, housing quality, energy efficiency, and neighbourhood environments across the borough. This includes investment in fire safety, structural and building remediation, damp and mould works and retrofit initiatives, major repairs, estate maintenance, and compliance-related programmes aligned to current regulatory requirements.

The HRA Capital Programme works collaboratively across Housing Services, Asset Management, Compliance, Finance, Procurement, PMO, and external delivery partners to ensure safe, compliant, and value-for-money delivery of capital investment projects that improve homes and outcomes for residents.

About the Role

The role is to oversee and coordinate surveying activity and associated projects within the Disrepair, Technical, and Damp & Mould task force teams, ensuring surveys, remedial works, and associated processes are delivered efficiently, compliantly, and in line with statutory and legal requirements.

This role will need to manage survey coordination, resource allocation, performance reporting, and engagement with legal services on housing disrepair claims. The role includes line management responsibilities and plays a key role in maintaining effective operational delivery across responsive, complex, and high-risk housing cases.

Skills and Experience

• Ability to coordinate and oversee surveys and technical workstreams to meet service priorities and deadlines.
• Strong organisational skills with the ability to manage multiple cases, trackers, and competing demands.
• Ability to allocate resources effectively, including arranging cover and supporting technically complex jobs.
• Ability to maintain accurate records, update systems, and produce basic performance reports.
• Good communication skills, with the ability to liaise with tenants, surveyors, contractors, legal services, and internal teams.
• Ability to manage sensitive enquiries professionally and empathetically.
• Competent IT skills, including Microsoft Office (particularly Excel) and housing or case management systems.
• Ability to line manage staff, including workload allocation and day‑to‑day support.

Please view JD here

closing date: 12th June 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.